First Avenue Homes

Builders
Edmonton AB T5P 4P4
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HomeStars  >  Builders in Edmonton  >  First Avenue Homes  >  Poor after purchase care
Troy Stuckey in Edmonton
Troy Stuckey in Edmonton
1 review Edmonton, AB

First Review

1/10

Poor after purchase care

Be careful! I bought a new home from them. I researched them before buying. They looked good. As always the buying process was wonderful. After 2 years in, I brought someone in to add insulation to the attic because the second floor of the home was so cold. He discovered that the insulation was 6 ft high in some spots and there was none in other areas. No wonder the drywall screws were all popping in the ceiling. They even said that was odd during the 1 and 2 year walk throughs. They patched those but they look poor now and will need someone else to fix them again. What surprised me is that I told them that the insulation was blowing out of the eaves during the build. I was told not to worry as it would be dealt with. That cost 1000.00. Then we found water running through our main floor ceiling a couple of weeks ago. It turns out there was a leak in our second floor laundry room that I am still looking for. You would think the drain in the laundry room is designed to drain water away safely in the event of a leak. Nope! I was told it is only for disasters. What that means is up for debate. You would assume a disaster is when you have a flood of water in the laundry room but not so. There is a drain pipe under the drain cover but when you take it off, there is nothing to funnel the water to the drain pipe. I wish I would’ve known it was just for show as I would’ve paid to make it functional during the build. I now need a plumber to fix the problem. It looks like it will be costly to fix and repair the damage. Please check yours ASAP if you built with First Avenue and get it tended to. It will save you a nightmare. In retrospect, I should have had a home inspector go through the home before taking possession. Caveat Emptor: Buyer Beware!

Approximate cost of services:
$527,000.00
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