We heard alot of breakins so we got this system in. The guy cam door to door and said they would give equiptment for free if we paid the monthy $55. Good system for the most part... faulty sesnor in basement nerley cost us $300. As in Airdrie if you have faulse alarms and cops come the city charges you $150 each time. We didnt know that. The city said it was ok as long as we got it fixed. We called vivant and the person on the phone was so rude and said we had to pay over $100 to get him to come look at the sensor. We knew it was faulty and it was over an hour of arguing on the phone. Finally he said they had to come upgrade some stuff so if I was willing to pay half the amout they would cover the rest. I was not happy but it would save the $300 from the city. The service guy showed up and was awesome. He said it was the comapnys fault and would not charge us anything for it. The people when face to face are awesome... on the phone not so much.
- Approximate cost of services:
- $55.00