Be Cool Mechanical

I had to deal Shaun because an AC they installed in a closet leaked and caused floor to need replacement. Phoned on behalf of mother to see what we could do to prevent it from happening again. He was unhelpful, rude then made up a story about the phone call to others involved and came over to manipulate a 90 yr old women to believe problem was not from his installation. Leak was from AC. Hired another Co. that was very helpful. Be Cool- NOT COOL Unprofessional and untrustworthy