Hercules Moving Company Inc

Moving & Storage
1008 Magnetic Drive Toronto ON M3J 2C4
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Moving & Storage
Hercules Moving Company Inc
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96%

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Reviews by rating (past 12 months)
Best of 2018 winner 5 timesBest of 2018winner 5 times
Giving Back Award winnerGiving Back Awardwinner

Reviews for Hercules Moving Company Inc

Average customer rating:
9.7 10 (266 reviews)

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Sam in Toronto
Sam in Toronto
4 reviews Toronto, ON
10/10

MOVE TO 3-STOREY TOWNHOUSE

I used Hercules Moving Company last March 2019. I forgot to add feedback as I got busy unpacking. Just recommended Hercules to another friend. I was impressed with their punctuality and complete professionalism and respect given to the customer. I couldn't believe how quickly they worked and it is clear they only use experienced workers. There were so many stairs in the new townhouse I moved to and they worked tirelessly to get everything moved on schedule. Great work to the team at Hercules. I will definitely call you again for any moving needs. Sam

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Company Response

Hello Sam,
We appreciate you taking the time to share your experience with us. It was a pleasure working with you and we hope to assist you in the future.

Private User
Private User
Private User reviews Toronto, ON
10/10

Moving made easy

Hercules movers were amazing. We didn't have a typical move and there were 4 stops to get us into our new home and the price was very fair for all they did. The movers protected all of our belongings very well and were fast, efficient and professional.

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Company Response

Hello, it was real pleasure working with you, and moving your home. We are happy to have made your move a quick and safe one. We look forward to helping you out in the future.

Private User
Private User
Private User reviews Toronto, ON
9/10

Household Move

My moving day with Hercules did not start out very well. The truck did not show up at the designated time. After a phone call, I was told there was a problem with the truck that was coming to me. After almost 3 hours wait the truck finally showed up but with 4 movers instead of the 3 that I was promised. They worked quickly and were extremely efficient! Despite the delay in the move, Hercules did a great job and moved all my belongings efficiently and effectively. I highly recommend them for anyone that wants a moving job well done!

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Company Response

Hello,
We would like to apologize for the negative experience you've had on your moving day. However, we looked into the issue with the intent or resolving it, and we are always working to improve the quality of our services. We appreciate your attention to the details involved when moving your items and mentioning our skilled movers. It was pleasure working with you and we hope to assist you the future.

Hiltantoo in North York
Hiltantoo in North York
0 reviews Toronto, ON
10/10

Great Move!!!

Hercules moved our us from Mississauga to Milton. The move went exceptionally well. It was on time and everything was handled with care. The price was in full compliance with the quote. We have no hesitation in recommending Hercules to anyone requiring a move. They are tops!

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Company Response

Hello,
Thank you for the 10 stars and taking time to review us. We're so happy that our Hercules moving team could provide you with the best quality services through the whole move. It was pleasure moving you and we appreciate your recommendations!

TIM in Toronto
TIM in Toronto
1 review Toronto, ON
10/10

If they can help us...

... they can help anyone. I am a location manager in the film production industry and Igor's crews at Hercules have helped me in numerous, very sensitive, and often last minute situations. In the case above we had to empty 7 condos of all furniture in a high end condo in order to create space for staging of gear / crew for an over-night shoot. Executed flawlessly. Can't recommend enough. Tim Owen - Location Manager

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Company Response

Hello Tim,
It's great to hear that we were able to provide you the type of excellent service that you deserve. We appreciate your attention to details involved moving and for mentioning our professional movers, it was a pleasure to help you.
Feel free to contact us anytime in the future with any moving needs. Thank you.

Justin in Caledonia
Justin in Caledonia
0 reviews Caledonia, ON
10/10

MOVING PROFESSIONALS !!

As a Location Manager for the Film & Television industry in Toronto, I have used Hercules a few times now. From moving several hotel rooms full of furniture to moving all the furniture from several condo units to accommodate filming. They are always prepared, prompt, and professional. A great job at a fair price.

I am an extremely happy customer who will hire them again and again.

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Company Response

Hello Justin,
Thank you for choosing Hercules Moving Company as your trusted movers. It was pleasure working with you, and we glad you had a pleasant experience with our professional Hercules movers. We are here to help you with ANY moving task and we look forward to working with you again in the future. Thank you for your business.

Private User
Private User
Private User reviews Toronto, ON
0/10

Hercules Moving Company

Hercules destroyed two of the four pieces delivered from Toronto to Calgary. The estimated cost to repair the two pieces is $1,100 plus dollars. The furniture had not been wrapped or protected for shipping. Hercules don't stand by their work. I wouldn't recommend them!

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Company Response

Dear client,
We are sorry to hear about your negative experience with our company, but I would like to clarify some things first.
First, we didn't destroyed your furniture, the damage happened when CN driver moved a container without warning us.
Second, you have refused to purchase replacement protection before booking the move. Based on signed contact and Canadian freight and transportation standards, if the client refuses to purchase additional coverage protection, in this case of the damage, the client is compensated at $0.60/lb per item. This is not only our policy, it is provincial standard of carries across Canada. When we send you the contract, we also expect you to read it prior to signing it, and understand the policies under which we operate.
Third, the movers at the delivery address has offered you a compensation for the damaged furniture that is based on the $0.60/lb to the final bill and you have also signed the document. If you refer to the details of our policy, it states that once the client accepts compensation of the damage, the company is no longer liable for additional compensation.
Fourth, you have send us estimate invoice for repairing your damage furniture. Unfortunately this company which provided you the estimate wasn't legally registered nor provided HST number.
Once again, please accept our apologies.
Yours truly,
Hercules Moving Company.

C. McLeod in North York
C. McLeod in North York
0 reviews Toronto, ON
10/10

Move Kingston to Toronto

Used Hercules for move from Kingston to Toronto.
Excellent service from initial contact through final bill. Very friendly, efficient and professional staff. Extensive and secure packing service. All furnishings handled with great care. Nothing negative to say! Would highly recommend Hercules!

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Company Response

Hello,
We are exited and more than happy to work with you! We are proud to perform the highest quality moving services. Thank you for choosing Hercules Moving Company and we hope to assist you in the future.

Bortron5000 in Guelph
Bortron5000 in Guelph
0 reviews Guelph, ON
9/10

Quick, reliable and very professional.

We contracted for a move from Guelph, ON to Montreal, QC. Due to circumstances beyond the control of the company, our contract was not fully input into their system and when I called for confirmation later, our preferred dates were booked up. Fortunately, Anna worked her magic and was able to get us our preferred moving dates.

On the first day of the move, I had to be in Montreal, so my wife was at the pickup location, however, our whole family was in Montreal for the drop off day. The workers were very polite and professional. They took care to cover the carpets and made sure to ask where we wanted our boxes and furniture.

We would absolutely use their services again if we need to move long distances, or even locally, as they have a location here in Montreal.

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Company Response

Hello,
Thank you for sharing your the kind words and experience with us. Here in Hercules we provide only top class moving service to assure our clients is well satisfied with our professional moving services. It was pleasure working with you. Feel free to call us for any moving needs in the future. Thank you form Hercules team.

Amir Kohl in North York
Amir Kohl in North York
1 review Toronto, ON
10/10

Complex School Moving Job

Hercules movers were instrumental in our getting ourselves set up before the new school year.

We were merging two campuses, so had to pick up many tables, chairs, shelves, filing cabinets etc from one campus, and bring them to another. Then we had to move things from class to class. It was a huge headache, but Hercules Movers helped simplify things for us.

I would definitely recommend them.

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Company Response

Hello Amir,
Thank you for choosing Hercules Moving Company as your trusted movers. It was a pleasure working with you, and we glad you had a pleasant experience with our Hercules movers. If you ever need any assistance in the future, please let us know, and we would be happy to help you. Thank you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hercules Moving Company Inc

Hercules Moving Company Inc is a Toronto based moving company which provides high-quality household moving, commercial relocation, piano moving and storage services. Hercules Moving Company Inc operates in the Greater Toronto Area and offers a full moving service, including packing and unpacking services. In addition to packing services, Hercules also ...
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