Furnace was not properly installed to the fresh air intake vent to fit filter opening on side of furnace causing furnace to overheat.
I called and they sent someone to tweet it to compensate for installation error but I fear the efficiency and life of furnace has been compromised
Initially they blamed the thermostat was the problem
- Approximate cost of services:
- $4,500.00
- Company Response
Hi John, when we install Furnaces we make sure the installation is done right as per to manufacturer's installation guidelines and TSSA codes. The problem which you are mentioning is not Furnace installation related, its your return air duct size (which was already there).
If you would like we can upgrade your return Air duct but we normally don't change entire duct work when we install Furnaces. We just adjust & modify existing duct work unless customer order duct work separately.
I left you couple of messages, please contact us back to fix this problem.
Thanks,
Asif Khan
Furnace AC Experts
www.furnaceaceperts.ca