Furnace installation was done on the date, with a minor delay
in time. Installers polite and explained working instructions
after installation in an easy-to-understand manner.
However, they scratched the hallway floor, I sent pictures but there
was no follow-up; I repaired it the best I could. In installing
the exhaust vent to the outside, they left a 1" gap all around
right through to the outside which would have allowed all
sorts of weather, bugs, etc. easy access to my basement. I also
fixed this myself.
- Approximate cost of services:
- $5,000.00
- Company Response
We really apologize for the delay caused in resolving your issue. Hope you understand that it is very cold out there and we are serving no-heat customers first. We have discussed the issue raised by you with our installer and will try to resolve it as soon as possible.