Silvertouch Cabinet & Countertops Ltd

Kitchen & Bathroom - Cabinets & Design
6670 Hastings Street Burnaby BC V5B 1S3
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Gaurav in Vancouver
Gaurav in Vancouver
0 reviews Vancouver, BC

cancelled work

I had a terrible experience with Sia and Silvertouch cabinets

Feb 10th - I sent them an email with my kitchen design

Feb 19th - they provided a quote for both the cabinets and renovation work which was being done by a contractor that they work with

Feb 20th - I visited their showroom, we discussed some options and decided that I should do my own research on countertops and pick one out

Feb 23rd - I called Sia to ask for the name of the contractor that they work with as I wanted him to come visit my home to review my entire scope of work which also included new hardwood floors

March 2nd - I had the contractor come visit my home

March 2nd - I placed an order for hardwood floors that were also needed for my reno

March 3rd - I emailed Sia to ask a question about an integrated handle for my fridge, at that time she informed me that "Our company got into a big project and we are not able to take any other job at the moment.
Sorry for the inconvenience"

Clearly it was a terrible experience, I lined everything up to do the reno, wasted my time meeting their contractor, only to be told that they cannot do the work. Now I am left scrambling to find someone else


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