Done Right Lawn Sprinkler & Landscape Lighting

Sprinkler Systems
11801 cold creek road Vaughan ON L0J
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Sprinkler Systems
Done Right Lawn Sprinkler & Landscape Lighting
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88%

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Reviews by rating (past 12 months)
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Reviews for Done Right Lawn Sprinkler & Landscape Lighting

Average customer rating:
9 10 (28 reviews)

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Mike in Burlington
Mike in Burlington
0 reviews Burlington, ON
10/10

Awesome Sprinkler System!

Done-Right simply does it right! Technicians are awesome and the price is affordable. Price beats many other companies. I am very happy with my in ground sprinkler system. Thank you!

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Company Response

Thank you for your business

Keely in Guelph
Keely in Guelph
0 reviews Guelph, ON
10/10

Irrigation System Installation

We inquired about an irrigation system installation in February 2019. Andrew and his Dad made the house call and provided a quote. The system was installed quickly and professionally in one day, with no disruption to our newly planted flowers and shrubs. Over the course of the summer because of the system, we enjoyed the loveliest gardens we have ever been able to produce!! We are very pleased with both the system & customer service of Done Right!

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Company Response

Thank you for your business

Suzyhome in Toronto
Suzyhome in Toronto
2 reviews Toronto, ON
10/10

Irrigation and Lighting Installation and Maintenance

We hired Done-Right a few years ago to both install and manage our irrigation and garden lighting needs and they have always been reliable and pleasant to deal with. Last year they installed additional lighting in our backyard and we are super happy with the way it turned out. Thank you Done-Right!

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Company Response

Thankful for your business

mdaofvanisle in Toronto
mdaofvanisle in Toronto
3 reviews Toronto, ON
10/10

Excellent Reputable Company

I have used Done-Right for our sprinkler system start-up, maintenance and winter shut-down for the past few years. We moved into our new house and I had no idea about how the system operated. Their technicians have always been great, very knowledgeable, friendly, responsive and dependable. They explained how things worked and got the system working well. The dispatch is always very professional and the pricing is reasonable. I'd highly recommend them and look forward to continuing to use them in the future.

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Company Response

Thankful for your business

Private User
Private User
Private User reviews Toronto, ON
8/10

Sprinkler and Lighting install / audit / happy with both

Very satisfied with 12 new outdoor lights installed, as well as sprinkler audit and service, and improvements. Great customer service and techs every visit thus far. I have them open / close sprinklers annually and service lights.

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Company Response

Thank you for your business

Private User
Private User
Private User reviews Toronto, ON
10/10

Long time customer, first time responder

When I first had my system installed, Andrew was just a young bright kid working with his father... I have been fortunate to still be serviced by Andrew these days, I still see that little kid in him with the same excitement of the job, so smart and knowledgeable on the job in hand.. A few years ago, he proposed the lighting world to me and I fell in love with my property not just during the day but at night.. My lights around my property in the front and back have made my house and garden just come to life.. everything looks as amazing if not more during the night.. and I even feel a little safer being able to see around my property as well.. Thank you Andrew and team Done-Right for the great job and service all these years.. :)

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Company Response

Thankful for your business

Rasbach
Rasbach
2 reviews Toronto, ON
10/10

Sprinkler and landscape lighting in front yard, rear yard and pool area

In 2019, searched extensively for a company that could (1) match the level of quality, and (2) accommodate the construction schedule, for a large dwelling renovation, landscaping and pool installation project. Complete sprinkler and LED landscape lighting installation done in three phases, as requested. Dependable scheduling, fussy cable and water supply burial, beautiful soaker hose and lighting fixture installation. There were a number of other trades at this site - some of them hired Done-Right for their own properties after seeing the work quality.

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Company Response

Thank you for your business

Brian in Brampton
Brian in Brampton
1 review Brampton, ON
10/10

Lawn sprinkler system

We are extremely happy with the installation and would recommend Andrew's company to anyone! A great job!!! They came as planned and cleaned up our lawn and before they left explained how the system worked.

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Company Response

Thank you for your business

Private User
Private User
Private User reviews Brampton, ON
2/10

sprinkler system

I have been a loyal Dine Right Customer ever since the business started. Andrew from Done right installed our sprinkler system and serviced it. 2 years ago he handed the job off to some one else ever since then I have had problems. I would pay for start up and shut down up front. But found when the tech comes out he does not make sure everything is working properly. Its not until my plants die that i realize they are not being watered. then when they come out to do the work I payed them to do in the first place they slap me with $ 100.00 bill for service charge. I have payed that 2 years in a row. Last summer 5 of my plants died, I did not bill them for the dead plants, when I told them what happened they were nice enough to send a tech out right away. A month later I received a bill for $100.00 service charge. I spoke to Andrew he said he was going to talk to accounts receivable. I kept on getting emails for this service that I have paid for in the first place. Now they will not provide service to me unless I pay this bill, and Andrew will not return my call. I have no problem paying my bills but I am not going to pay a second time for service I prepaid for. I was always pleased with Andrew and the service he provided with my sprinkler but I am not to pleased after he handed it over to someone else and the service I am receiving.

1 of 1 people found this review helpful.
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Company Response

Hello Nelly, the previous years received many goodwill and free check ups. Your flower pots were turned off because there were no plants in them and as previously explained and demonstrated, once you place your seasonal flowers in all you need to do is turn them on. Everyone is different. Some people dont care about water waste but most people do. This is why the flower pots were left off as they were in previous years. It is unfortunate we could not talk but i was away from work with a first newborn at home early this spring. The technicians need to be compensated for their time. I wish you all the best and thank you for your business.

BM in Toronto
BM in Toronto
2 reviews Toronto, ON
5/10

Good quality but the cost?!

I have used Done-Right several times for our semi-annual sprinkler requirements (on/off). We also have a garden lighting system. As one would expect - various parts require replacement. We have always been satisfied with Done-Right and asked them to take a look. 2 lights were replaced and 2 light-bulbs. All done properly and working well. The issue? $88 per light-bulb! I researched as best i could and the highest price i could find was $12. Done-Right did provide a discount on the bulbs but seriously this is silly. On principle i cannot use them again - they should have let us know the cost before installation.

Added comment after the company responded - I was NOT provided an estimate of the cost for the services- $88 light-bulbs were a surprise!

0 of 1 people found this review helpful.
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Company Response

Dear customer. We appreciate your business and your review. Unfortunately there are too many variables within bulbs and they are not easily comparable. Bulbs range in different physical sizes, pin styles, kelvin and levels of CREE chip quality. Many years ago we had decided to only stock premium grade bulbs as this item was highest at risk for premature failure. In doing so, we provide the best service and a long lasting system for our clients. Any costly repairs we perform always require a work order and confirmation to proceed from clients. We are sorry to see you go and wish you all the best.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Done Right Lawn Sprinkler & Landscape Lighting

Done-Right Lawn
Supply, install & service of high-tech, efficient conscious, modern lawn sprinkler & landscape lighting systems.

CATEGORIES
Sprinkler Systems and Landscape Lighting
PRODUCTS
sprinklers, lights,
SERVICES
Lawn Sprinklers, Landscape Lighting, Snow removal, Salting service, Grass replacement, Trenching services, Yard drainage & more!
BRANDS
Hunter, Rainbird, Toro, Nelson, Orbit, Unique Lighting Fixtures, Kichler Lighting, Focus Lighting
SPECIALITIES
Irrigation & Lighting
WEBSITE
http://www.done-right.ca
YEAR ESTABLISHED
2014
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Cash, Credit, Cheque
LICENSES
Certified Technicians & Water Smart Irrigation Professionals
MEMBERSHIPS
Landscape Ontario
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
5 Years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.