We’ve had big black carpenter ants in our yard almost since we built way back in the 90s. But this year, to our horror, they suddenly decided to move into the house. We were finding them in every floor and room. Yikes, we had to take action!
We couldn’t find a lot of local pest control reviews, but the ones we saw for Active Pest were almost all positive. So we took a chance and gave them a call.
Chelsea answered our questions courteously and professionally on the phone. We set up an appointment for a no-risk inspection and Tom showed up on time. Tom answered all our questions and gave us a quote. Tom was both credible and personable, and for that reason, we decided to get a treatment with this company. As they had to treat both inside and outside, the job wasn’t cheap, around $600. But we sure didn’t want the house getting eaten out by ants, that would ultimately be a lot more expensive.
Tom came back at the appointed time and spent around 2 hours treating the entire property. He seemed very thorough and he took his time to make sure that he didn’t miss anything. When the ants showed up again in the coming 10 days, Active Pest honoured their 30-day guarantee and came back. The second time, they seemed finish the job and kill everything.
For the first time we can remember since moved in, we’ve been living ant-free in both front and back yards. We’d definitely call again if we had ant problems, and plan to call these folks every year or two no matter what for a routine maintenance. We have no problem recommending this company for its friendly service and genuine guarantee. Tom rocks, he is a great ambassador for the organization.