Vista One Retractable Screens

Windows & Doors Installation & Service
Toronto ON M3N 1W8
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96%

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Reviews for Vista One Retractable Screens

Average customer rating:
9.9 10 (144 reviews)

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helen in Toronto
helen in Toronto
1 review Toronto, ON
10/10

Screen Door

Excellent product - really pleased with it. Had if for 1.5 years and then my new puppy ran through it. He smashed it to pieces! I assumed I would have to pay full price for a new one - but no, Doug replaced all the broken parts for a fraction of the original cost. Great service - I highly recommend thus company

Approximate cost of services:
$600.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Helen, your puppy is one handsome dog, all 120 pounds, let's hope he doesn't take another run at the screen.
Doug.

Praveen
Praveen
3 reviews Toronto, ON
10/10

Retractable screen

After a long search we settled on a Vista One retractable screens. Doug (owner/installer), was incredibly informative and patient with our questions. The whole process was extremely smooth and very positive. We would highly recommend Viata One and Doug.

Approximate cost of services:
$1,000.00
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Company Response

Hello Parveen, Gail, thank you for the favourable review. I will be in contact shortly to arrange the application of some caulking to your door.
Thanks again.
Doug.

Milly S.
Milly S.
1 review Toronto, ON
10/10

Retractable Screens

We are so glad that we met Doug of Vista One Retractable Screens at last years Home Show. Because we have French doors opening into our house, we did not want another set of screen doors blocking the finished look to our entrance. We found the perfect solution with retractable screens that fold away into the side, when you do not need them, and easily put out again if you wish to keep the door open for fresh air with an insect free environment. Because we are so happy with our fold away screens into the third year. we invited doug back to measure for a second set of French doors to our bedroom.

Doug has been most helpful and professional, with a high quality product that comes with a gaurantee. He has delivered personal prompt and professional service with just a call, does his own installations and is a pleasure to work with. When our son walked through one sliding screen because he did not see it, there was no problem bouncing it back into position as originally intended without damage. Amazing flexibility. We are totally satisfied with the service and professional care given to us by Doug at Vista One Retractable Screens. Thank you Doug.

Approximate cost of services:
$700.00
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Company Response

Hi Milly and Ivan, thank you very much for the kind review, I trust you're enjoying the ventilation with the addition of the screen to your master bedroom door.
Thanks again for your repeat business.
Doug.

gm
gm
1 review Toronto, ON
8/10

retractable screen

done very quickly and efficiently! Thanks for the great work. Love the retractable screen. much appreciated.

Approximate cost of services:
$500.00
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Company Response

Thank you Gord and Victoria, have a great rest of the summer! Doug.

NewtoTO
NewtoTO
1 review Toronto, ON
10/10

Retractable screen for rear facing french doors

Incredible turn-around and installation. Could not have asked for better customer service and I rarely leave feedback! Can't even tell that there is screen hardware. Even our dog has figured out that there is something new and stops before leaving the house... Thanks again Doug.

Approximate cost of services:
$900.00
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Company Response

Thank you Jonathon and Dana, much appreciate the kind review. Hope to see you around the neighbourhood from time to time. Doug.

JP
JP
4 reviews Toronto, ON
10/10

Retractable screen on back door to deck

Doug was very easy. to work with and did the install easily and quickly. He was punctual and responded quickly when I had a question about how the screen was functioning after the install. The price was reasonable and I would recommend Vista One.

Approximate cost of services:
$400.00
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Company Response

Thank you Jennifer, I hope your move goes well, thanks again. Doug.

asauve in Toronto
asauve in Toronto
2 reviews Toronto, ON
10/10

Replacement Part for Screen Door

I called Vista One Retractable Screens today to purchase a replacement part as my latch had broken on my screen door by someone walking through it. I was hoping to purchase a part but instead Doug called me back and drove to my house and fixed my latch. What amazing service! Thank you!

Approximate cost of services:
$50.00
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Marie M.
Marie M.
1 review Toronto, ON
10/10

Self-closing screen door

Doug's communication and customer service is extraordinary, from the first consultation visit to post-installation product training. We highly recommend Vistaone and Doug Clapp.

Approximate cost of services:
$425.00
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Company Response

Marie, Jerry, thank you for the review, it was a pleasure working for you both.
Regards,
Doug.

Deborah in Toronto
Deborah in Toronto
3 reviews Toronto, ON
10/10

Retractable screen doors

Doug and Dave of Vista One came today to install our 2 retractable screen doors and did a fantastic job! And it wasn't the easiest of jobs to do as they had to catch a boat to get to us.

From ordering to installation everything was done in a pleasant and professional manner.

I would highly recommend Vista One.

Approximate cost of services:
$850.00
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Company Response

Hi Deborah, the boat ride was a breeze, and when we arrived on Ward's Island, the bustle of the city traffic that made us late was soon forgotten by the peacefulness of island life. I love you're home, great decorating, and the best cappuccino I've had in YEARS.
Thank you,
Doug.

Private User
Private User
Private User reviews Toronto, ON
10/10

Screens for Doors - home or condo

Screen quality excellent
Installation- fast, efficient - THEY CLEANED up!
Best Communication Customer Service of any contractor/service provider. Telephone & email communication constant, clear, polite, responsible. Full explanation of product pre, during & post installation. Excellent knowledge of products, their own and competitors. Full descrption. Helped with decision making in balanced, informative way. Knew our window products, matched the screen to the mullins. provided touch up paint for post use. Knew clients needs/uses and tailored screen to users functions. I built a custom modern home 15 years ago & wish I knew about this company. This sales rep/installer should open up his own business in Customer Relations and Sales Delivery. Exceptional. Merci

Approximate cost of services:
$600.00
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Company Response

Janet, it was a pleasure meeting you today, and thank you very much for the detailed review. You will surely enjoy the added ventilation through your sons doorway this season, and for many to come. Be sure to keep the setting of the screen in "teenage" mode until he gets used to having it on the door.
Thank you,
Doug.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Vista One Retractable Screens

Vista One Retractable Screens supplies and installs the most innovative retractable screens for doors and windows. We have several models to choose from, those that Rollaway, and others that Foldaway. They all retract into a compact cassette when not in use. Our screens provide the best protection against flying insects while providing ventilation to your home.

There are four main components to Retractable Screens, whether they Rollaway or Foldaway - Housing, Mesh, Pull Rail/Slide Bar, Guide rails.

Traditional fixed screens have limitations: they are unattractive, obstruct the view within and without; prone to damage; difficult to maneuver; hard to clean.

A retractable screen from Vista One is durable, safe and easy to operate. With our extensive line of screens to choose from we have a screen to compliment any home design. Our custom screens provide a seamless transition between indoor and outdoor living spaces, blending the best of both worlds!

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Retractable screens, retractable screens for door, retractable screens for windows, and retractable screens for large openings.
SERVICES
We provide the supply, and installation of retractable screens. We have a host of colours that will match most any decor.
BRANDS
Vista One brands include our Rollaway Series screens and our Foldaway Series.
STYLES
Our two styles of retractable screens are a choice of self retracting screens as well as our premium pleated, manual retracting screens.
SPECIALITIES
Vista One provides retractable screen solutions for all types and sizes of openings.
WEBSITE
https://vistaoneinc.com/
YEAR ESTABLISHED
12
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Cash, Cheque, Major Credit Cards
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Manufacturers Limited Lifetime on Product, 2 Years on Labour.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.