Vista One Retractable Screens

Windows & Doors Installation & Service
147 Norfinch Dr., Unit 4 Toronto ON M3N 1W8
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Reviews for Vista One Retractable Screens

Average customer rating:
9.9 10 (130 reviews)

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NewtoTO
NewtoTO
1 review Toronto, ON
10/10

Retractable screen for rear facing french doors

Incredible turn-around and installation. Could not have asked for better customer service and I rarely leave feedback! Can't even tell that there is screen hardware. Even our dog has figured out that there is something new and stops before leaving the house... Thanks again Doug.

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Company Response

Thank you Jonathon and Dana, much appreciate the kind review. Hope to see you around the neighbourhood from time to time. Doug.

JP
JP
4 reviews Toronto, ON
10/10

Retractable screen on back door to deck

Doug was very easy. to work with and did the install easily and quickly. He was punctual and responded quickly when I had a question about how the screen was functioning after the install. The price was reasonable and I would recommend Vista One.

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Company Response

Thank you Jennifer, I hope your move goes well, thanks again. Doug.

asauve in Toronto
asauve in Toronto
2 reviews Toronto, ON
10/10

Replacement Part for Screen Door

I called Vista One Retractable Screens today to purchase a replacement part as my latch had broken on my screen door by someone walking through it. I was hoping to purchase a part but instead Doug called me back and drove to my house and fixed my latch. What amazing service! Thank you!

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Marie M.
Marie M.
1 review Toronto, ON
10/10

Self-closing screen door

Doug's communication and customer service is extraordinary, from the first consultation visit to post-installation product training. We highly recommend Vistaone and Doug Clapp.

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Company Response

Marie, Jerry, thank you for the review, it was a pleasure working for you both.
Regards,
Doug.

Deborah in Toronto
Deborah in Toronto
3 reviews Toronto, ON
10/10

Retractable screen doors

Doug and Dave of Vista One came today to install our 2 retractable screen doors and did a fantastic job! And it wasn't the easiest of jobs to do as they had to catch a boat to get to us.

From ordering to installation everything was done in a pleasant and professional manner.

I would highly recommend Vista One.

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Company Response

Hi Deborah, the boat ride was a breeze, and when we arrived on Ward's Island, the bustle of the city traffic that made us late was soon forgotten by the peacefulness of island life. I love you're home, great decorating, and the best cappuccino I've had in YEARS.
Thank you,
Doug.

Private User
Private User
Private User reviews Toronto, ON
10/10

Screens for Doors - home or condo

Screen quality excellent
Installation- fast, efficient - THEY CLEANED up!
Best Communication Customer Service of any contractor/service provider. Telephone & email communication constant, clear, polite, responsible. Full explanation of product pre, during & post installation. Excellent knowledge of products, their own and competitors. Full descrption. Helped with decision making in balanced, informative way. Knew our window products, matched the screen to the mullins. provided touch up paint for post use. Knew clients needs/uses and tailored screen to users functions. I built a custom modern home 15 years ago & wish I knew about this company. This sales rep/installer should open up his own business in Customer Relations and Sales Delivery. Exceptional. Merci

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Company Response

Janet, it was a pleasure meeting you today, and thank you very much for the detailed review. You will surely enjoy the added ventilation through your sons doorway this season, and for many to come. Be sure to keep the setting of the screen in "teenage" mode until he gets used to having it on the door.
Thank you,
Doug.

porter3557
porter3557
1 review Newmarket, ON
10/10

Screen doors

They have an excellent product and their customer service is second to none. I would highly recommend this company to anyone! Prices are reasonable too.

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Company Response

Thank you Deb, I'm sure you'll enjoy the cross breeze through your home you were looking for.
Doug.

Sebastian in Toronto
Sebastian in Toronto
1 review Toronto, ON
10/10

great service, great product, great price

swift follow up call and response, superb customer service, great product, fair price. Thank you very much for the professional and trouble free installation of our new retractable screen. Arigatou.

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Company Response

Hi Sebastian, it was a pleasure working for you and adding the screen to your balcony door.
Domo arigatogozaimashita
Doug.

Ben K.
Ben K.
4 reviews Mississauga, ON
10/10

Retractable Screen Door

After I saw their sign on my neighbours lawn, I called them to discuss what we specifically wanted on our French doors. Doug came by and explained to us how their screen doors work, showed us some models, and explained why their product is superior.
Their product is exactly what we wanted. No high railing on the bottom/floor part, not spring loaded, and can withstand little kids running into it because it has flexibility.
Doug came back a few weeks later and installed it in about half an hour. After he showed me and my two little kids how it worked, he left after cleaning up. Couldn't even tell anyone was there other than the fact we have a beautiful screen door.
We would highly recommend this product. It meets all of our needs and it looks beautiful!

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Company Response

Ben, thank you for the favourable review. HomeStars is a great medium for consumers and contractors alike, we all benefit from the reviews, good or otherwise. As with all our clients, I ask that you keep my contact information in the event you have any questions about care of the screen, you most certainly will enjoy the benefit in the coming days, weeks and years.
Regards,
Doug Clapp

peter.hickman2531
peter.hickman2531
1 review Vaughan, ON
10/10

Screen door

Promptly installed and works very well. Subsequently broken by overactive puppy and it was promptly fixed at reasonable cost. A little expensive, but stylish and unobtrusive

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Company Response

Peter, glad we were able to be of service, and pleased you see good value in our pleated screen.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Vista One Retractable Screens

Vista One Retractable Screens supplies and installs the most innovative retractable screens for doors and windows. We have several models to choose from, those that Rollaway, and others that Foldaway. They all retract into a compact cassette when not in use. Our screens provide the best protection against flying insects while providing ventilation to your home.

There are four main components to Retractable Screens, whether they Rollaway or Foldaway - Housing, Mesh, Pull Rail/Slide Bar, Guide rails.

Traditional fixed screens have limitations: they are unattractive, obstruct the view within and without; prone to damage; difficult to maneuver; hard to clean.

A retractable screen from Vista One is durable, safe and easy to operate. With our extensive line of screens to choose from we have a screen to compliment any home design. Our custom screens provide a seamless transition between indoor and outdoor living spaces, blending the best of both worlds!

CATEGORIES
Windows & Doors Installation & Service and Shutters & Blinds
PRODUCTS
Retractable screens, retractable screens for door, retractable screens for windows, and retractable screens for large openings.
SERVICES
We provide the supply, and installation of retractable screens. We have a host of colours that will match most any decor.
BRANDS
Vista One brands include our Rollaway Series screens and our Foldaway Series.
STYLES
Our two styles of retractable screens are a choice of self retracting screens as well as our premium pleated, manual retracting screens.
SPECIALITIES
Vista One provides retractable screen solutions for all types and sizes of openings.
WEBSITE
http://vistaoneinc.com/
YEAR ESTABLISHED
12
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Cash, Cheque, Major Credit Cards
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Manufacturers Limited Lifetime on Product, 2 Years on Labour.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.