Central Commercial & Residential Services Ltd.

Heating & Air Conditioning
100B-7152 Curragh Ave Burnaby BC V5J 4V9
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Heating & Air Conditioning
Central Commercial & Residential Services Ltd.
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96%

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Reviews for Central Commercial & Residential Services Ltd.

Average customer rating:
10 10 (52 reviews)

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Wolfer James
Wolfer James
0 reviews Burnaby, BC
10/10

Best Service ever!!

When my boiler stopped working in the middle of the coldest days . They send a guy that same day and he stayed at the house for I think 10 minutes. He had already figured out what the problem could be: a frozen condensate pipe. He said this is a common issue during the winter, especially for those devices that have the pipe fitted externally (just like mine). He not only fixed the issue but also insulating the pipe so to prevent the problem to occur in the future. He also showed me how I can fix the problem on my own if it occurs again. These guys know their work!

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Company Response

Appreciate for your feedback

Alberto Dorreo
Alberto Dorreo
0 reviews Burnaby, BC
10/10

Thank you.

My review for Central is 100% positive, under any point of view. AVAILABILITY: impressive. They picked up the phone on a Saturday afternoon, were very patient, and scheduled an appointment for the following Monday soon in the morning. QUALITY OF THE WORK: they fixed a problem that I was having for months. I couldn't have continuous cold water and they fixed the issue by deeply cleaning the system with specific machinery. PRICE: lower than expected. COURTESY: amazing! The person on The phone didn't sound bothered by having being called on a Saturday. Mike, the tech that came, had a smile on his face - well begin his masks - and was friendly and cheerful the whole time. It was nice having him in the house and exchanging jokes while he was working. I can highly recommend Central.

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Company Response

Thank you so much

Private User
Private User
Private User reviews Burnaby, BC
10/10

Thank you

I had already purchased a Lennox furnace when I contacted Central. I had taken arrangements with another company that turned out to be unreliable, and Central was recommended by my brother. I should've called them in the first place. They were nice in telling me that there was no problem if I already have the furnace unit, they could certainly install it. I hoped they could work with this brand, but they say they work with any brand and I liked this policy. They offered me a great deal - having already purchased the furnace unit the price has been very affordable and I must thank them for having finished the work another company had failed to accomplish without hesitation.

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Company Response

Thank you for your feedback

Hunter Wong
Hunter Wong
0 reviews Burnaby, BC
10/10

Thanks!

Central Commercial and Residential Services was great. Needed a new furnace because ours was 42 years old and had cracked heat exchanger. They sold and installed a new one for a good price and it works great. The install team (Joe, Mike and Brian) were awesome. There were some unforeseen issues and they found a solution and resolved it on the spot including bringing 2 additional installers to help. There was no extra change as the quote was guaranteed! Definitely recommend!

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Company Response

Mr Wong is one of our best customers we have been working with for more than five years. Thank you for leaving an excellent review. It means so much when our best customers share their experiences. We're happy we're able to meet your expectations. Thanks again. Kind regards!

Devji's
Devji's
1 review Richmond, BC
10/10

Mike - Excellent customer service

Mike is a true professional in every sense!!
Our furnace broke down yesterday when it was freezing cold.
Luckily we called Central Commercial & Residential Services Ltd. and Mike picked up the phone. It was already late in the night, but he answered all our queries. Not just that he helped us troubleshoot over the phone and had our furnace running in no time. He was empathetic and provided solution to our problem without any expectation. There are very few people like him and kudos to him for the exceptional service he provides. I know for sure that if we ever have a problem we will surely call him or his company and refer him to all our friends and family.

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Company Response

Thank you so much

Samuel Sam
Samuel Sam
0 reviews Vancouver, BC
10/10

Great Experience

My brother has been a client of Central for a long time and I had their number from him. I’m not an expert at all - it’s quite the opposite actually: I didn’t even know how to explain the issue. They were very patient and they commenced making specific questions to try to understand the matter. I ended up informing them about my furnace brand and model plus the error code I was visualising. They do some research and they were able to understand the problem this way. It apparently was a simple thermostat problem and they informed me they’d come and replace it. The entire experience with them was top-grade: they are competent, courteous and patient.

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Company Response

Thank you so much Samuel

Rob Gregore
Rob Gregore
0 reviews Burnaby, BC
10/10

Mike are very friendly and professional

I had an amazing experience with the They provided a high-quality service from the first time I called them. The person I spoke to on the phone was courteous and asked me for some information, like the brand of the boiler (I have a Lennox) and the type of issue (I was having a leaking). He told me he’d contact the technician to ask him if he could come on that same day. I was called back from the technicians himself who said that he had an idea about what could cause the problem and he’d come during the afternoon. He arrived on time and fixed the leaking with professionalism and efficiency (the leaks came from the pressure valve and he fixed it). He was clean, precise and quick.

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Company Response

thank you for sharing your experience with us

Simon Yusuf
Simon Yusuf
1 review Vancouver, BC
10/10

Thanks very much

My boiler had a low pressure and I couldn’t figure out why. I have a little experience with boiler repairs, but this time I couldn’t fix the problem myself. The man that the company sent did a careful check and found out that the low boiler pressure was caused by a leak. He was very patient while making all the checks and then he had to find the leak and repair. For the whole time, he was polite and friendly, he did his job with care and attention. After the repair had been made, he did additional tests and checks to make sure everything was working properly. I had never seen a guy working with this passion and care. I was impressed!

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Company Response

Great to achieve another wonderful customer satisfaction. We are are available 24/7 to give you best customer service experience.

Niclass
Niclass
0 reviews Burnaby, BC
10/10

They’re very recommended and professional

We’ve been advised to replace our old Tank with a tankless system and we are very happy with our choice. Tankless systems are smaller units and they work in a way that can guarantee you never run out of hot water. The installation with Central commercial & residential has been quick. They work hard but everything went smoothly with no issues or stress on our side. Also, every person we spoke to was nice and friendly. They provided a really good service. The tankless they have installed which is an excellent . I asked them what they thought about it and they said I had made a good choice. I totally trust them because they have long experience in the field.

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Company Response

Thank you for your feedback

Stephen Robben
Stephen Robben
0 reviews Burnaby, BC
10/10

Highly recommended service!

I was just calling, Mike . just came over to fix my heater, repaired it, and I was just calling to let you know they did a very good job on that, so just calling to let you guys know. Thank you very much.

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Company Response

Thank you so much

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Central Commercial & Residential Services Ltd.

Central Commercial and Residential Ltd. is a Vancouver-based heating and cooling service company that provides exceptional services for clients in Vancouver, Burnaby, Coquitlam, New Westminster, Surrey, North Vancouver, West Vancouver, and Port Moody.

CATEGORIES
Heating & Air Conditioning
SERVICES
Furnace , Boiler ,Hot water tank , Tankless water heater , Repair & Installation , Residential & Commercial.
BRANDS
Lennox, Ameri star, Rheem , Bradford White , IBC , Triangle Tube , Lennox , Payne , & Much More
WEBSITE
https://centralgasservices.com/
PAYMENT METHOD
E-Transfer, Cash, Cheque, All Major Credit Cards
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes, ask for details.
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