Pristine Plumbing & Drainage

Daniel replaced a pressure valve for us and repaired a toilet. Although the pressure valve looked like it would be a difficult job, Daniel was willing to take it on, which impressed us. He and his assistant were very professional in how they handled the work. Pristine Plumbing is now going to be our go-to plumber when we have a problem and we plan to recommend them to friends and neighbours.

I heard a drip in the area of my washing machine. I couldn't see any water. I called Pristine Plumbing and Daniel and I agreed they would come on Tuesday. Michael, the service technician, arrived right on time. He investigated the problem thoroughly, and determined it was coming from an apartment above me. He checked all the hoses and pipes, and made sure my washer was not leaking. He cleaned up any debris. He wrote a detailed report that I could send to my strata corporation. I was delighted with such excellent service.

Called in the morning, Daniel showed up on time. Was able to unclogged the drain using a 75ft snake. Help me to replace a damaged trap free of charge. Very professional would recommend them for sure.

Installer was polite and professional. Showed up on time, did a good job. Price was fair

This is a late review, but I felt compelled to write one because of the company's excellence in helping us. We suspected that our toilet in the master bathroom was leaking and reached out to Pristine Plumbing to help us out. Daniel replied very promptly and arranged a service call for the same day, but because we already had plans, he was able to re-schedule us for 8:00 am the next day.

We were very impressed that Andrew came at 8:00 as promised. He's very friendly and thorough in walking us through the process of fixing the problematic toilet. He encountered one problem after another and ended up having to replace the whole thing because it was a very old toilet that the "spare parts" were discontinued. Our new toilet works far better than the old one, no more leakage, and the pricing is fair.

Will definitely recommend Pristine Plumbing to everyone.

Quick response. Accurate. Efficient.
Daniel arrived right on time and fully completed the work ahead of schedule.

professional work and knowledgeable. knew what was the problem n fixed it. great job and clean, neat and tidy and a great attitude to boot. loves his soccer (EPL)

The quality of service Andrew provided was amazing.
Patient, friendly, professional and outstanding.
I would absolutely recommend Andrew and Pristine Plumbing to anyone that I know!
They were also very quick to come out on site as I had an emergency and they arrived in 20mins and resolved the problem quickly

This is the second time I've had Pristine Plumbing out to do some work for me, both times they've been great. Andrew came today and replaced a toilet in one bathroom, repaired a toilet in a second, replaced a sink stopper and fixed the cartridge in the shower fixture. Everything was efficient and thorough. Professional, courteous, on time, good work. Thank you! I'd definitely recommend to neighbours and friends.

No water coming out of shower due to non-functioning cartridge . Michael extracted old cartridge and installed new one, reassembled the fixture and then checked everything.
Excellent communication before and during visit. They let me know when they would arrive and updated me as the day went on .