IMPROPER BUSINESS PRACTICE.... The Sales guy came up last year and signed up for Buy One Get One service... He never mentioned about they you that the offer is valid only if you sign up for 2017. Now that 2017 is in, i receive a letter from the company stating they will be starting the service soon... i called in why... they said your contract is for 2017 as well as you got BOGO offer... When questioned, the Supervisor says if you cancel you will be required to pay for the service last year which was given for free... as per them i should have knowlegde of it and since they were not present at the time of signing-up they cannot validate what was told and have to hold on to their company policy and i will have to pay....
DO NOT SIGN-UP ANY SERVICE WITH THIS COMPANY...
- Approximate cost of services:
- $450.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?