Hb Pools

Friendly and professional. First time using this company and it will not be my last. Got a call before arrival and knock on the door when the job was done. Whole company from Luke and all have been great to deal with. It certainly made my decision worth repeating again! Thank you!

HB Pools technicians went above and beyond to solve my pool pumps electrical problem. They took the time to walk me through the problem and also gave me a crash course on problem solving other potential issues and regular maintenance...all while fighting the worst mosquitos in the Ottawa Valley, thanks again HB!

Very efficient and pleasant technician. Very knowledgeable. He phoned ahead to let me know he was on his way.
He explained that we needed a new filter, which I shall purchase from HB
pools. Thank you.

HB Pools provides a wonderful service complete with video feedback. Amy and the team opened our pool again this season, removing the safety cover, installing our grab bar, cleaning accumulated debris, applying initial shock treatment and salt, starting up the pool equipment, backwashing and adding water as needed. After 3 visits, our pool was swim ready!

Amy and the team are so cheerful, thorough, efficient, clean and informative - they are a pleasure to deal with. We look forward to their visits!

Great Service! Both over the phone staff and the team opening the pool are supportive and patient. I have used Hb Pools for 4 years now. It is good to have them in Orleans.

Efficient opening of the pool. Minimal interaction required with the pool owner. Video record of the work done provides comfort that all the steps were covered. Digital record of invoice and payment adds to the requirement for social distancing.

I want to thank Hb Pools for doing an amazing job once again!
This is our 8th year using Hb Pools and it was time for our salt system to be replaced. They not only checked the system first to be sure it needed to be replaced but showed us where it was broken and brought the part with them. I did not have to wait for shipping, another service call or the product not being in stock especially during a pandemic.
Our service technician was very friendly, patient and knowledgeable about the rest of my questions about pool covers and duck plugs.
I would highly recommend Hb pools for all of your parts and service needs.

A big thank you for coming over to open the in-ground pool. The team was on time, efficient, and provided some valuable tips. Highly recommended for opening and closing your pool.

Shout out to the great team at HB Pools who opened our pool (early!) and made return visits to clean it, balance the water, and get it crystal clear for swimming! Thank you for taking great care of us :)

The notifications system HB uses is hugely helpful, not just to remind of the service date, but for ore-booking opening and closing.

Xavier was the technician today, and he gave a sense of confidence in his ability and knowledge. His personality is very easy going and he is easy to talk to. Great experience!