Do NOT use Open View Home Products! Maurice replaced the roof on my 9*10 foot sunroom and instead of replacing the old galvanized gutter and downspout, he removed them, put the roof in and put the old gutter and downspout back on. They split and the roof leaks where it is attached to the house. In addition, he did not attach the gutter on the sun roof to the gutters on the rest of the house so the water runs directly into the foundation. All of the other gutters and downspouts on the house had already been replaced along with the roof. Because the sunroom has a very specialized roofing system, the roof and gutters needed to be replaced separately. Even though Terry, the person Maurice sent to investigate the leak admitted that moving the gutter and downspout is what caused them to split, Maurice says they were my gutters so its my problem. I paid Maurice and Open View Home Products over $3,000 for this job! I have offered to cover materials and even a small amount for labour, but Maurice refuses to even discuss fixing the problems even though there is a simple fix. DO not use Open View Home Products!
- Approximate cost of services:
- $3,000.00
- Company Response
When I first met Gina I recommended that she needed Eaves trough hers where old and rusted Her response My house needs everything she said she did not have any extra , A year later she complained that her eaves trough where leaking and blame us for it . I told her our contract was to replace her rotten sun room roof and install new insulated panels with new eaves trough on sun room only
I sent my foreman to the job , she ask him to drag old railways ties to the front change direction of the downspout which he did . after he was done she turn on him she said she will get new eaves trough or will black mail us into it, I refused to be Blackmail
I do have before and after picture I would gladly show to people or email to prospective clients
we did everything according to contract I have thousands of job and satisfied clients feel free to check out our web site openviewsunrooms.com and see the quality & pride of our workmanshipMaurice Bangs
Owner