Roughly a year ago I had the Trough Doctor change all of my old troughs. I was extremely happy with the job.
However, just recently I noticed that on on side of the house I had water accumulating around my foundation due to water running behind the gutter. Maybe it had something to due to ice buildup during the winter?
In any case, I text'ed Jim on the weekend to see if he could assist. He promptly responded and his crew showed that same Sunday, 1/2 hr later.
They had the job completed in under 15 min.
Outstanding follow-up customer support.