Direct Windows and Doors had the best quote of all the 5 companies I reached out to for the work on my house. They were about $1,500 less than the next lowest quote, but I was a bit nervous about their lack of web reviews. To ease my fears though, Kosta gave me 5 past customers contact details and I called three and visited a couple who live relatively close by to me, and saw the great workmanship of his team. Both of the past customers had great things to say. I placed our order, and then we waited about 3 1/2 weeks for the manufacturing to take place. We also visited the Vinyl-Pro factory and were satisfied with their workmanship. The work was ultimately done in late May, over the course of two days. I needed to be a little flexible with the days Direct Windows and Doors wanted to work, but it was perfectly fine with me. They did the work very quickly and quite cleanly compared to other contractors who I have had work before in my house. To expect 100% cleanliness is a ridiculous expectation of customers, and to my pleasant surprise, there appeared to be one worker of the team each day dedicated to general labour and clean-up. The more experienced staff did an awesome job of removing the originally inappropriately installed windows in my home, and the retrofit install that was done to allow me to retain my existing wood frames was excellent. The workmanship was very good, and though I had my continual doubts that they would get done in two days, the project team surprised me with their attention to detail and speed. Kosta ensured there were enough members each day (3 on day one and 4 on day two) to get the work done cleanly and also speedily, with a focus more on the former. The team was also good at addressing some feedback and questions I had through out the work, so that there were no loose ends at the end of the job.
We're quite pleased with the windows and new doors in our house, and I am looking forward to calling the company back to also consider some renovations needed in the house in the future.
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