Polar Bear Snow Removal No Longer In Business

This company has an advertising sign next to the Tims coffee shop on New st. and Walker's line in Burlingtion. I called them in November 16, 2015 to hire their snow removal services. They came 1 time after I made numerous calls asking them when they were going to fulfill their contract. They navel came after that initial visit. I've called many times but I only get a message saying Adrian is out of the country on family emergency. I left a message requesting my $500 back but there was no response. No service.