Protex Plumbing & Gas Inc.

Plumbing
Hampton ON L0B 1J0
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Plumbing
Protex Plumbing & Gas Inc.
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89%

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Reviews for Protex Plumbing & Gas Inc.

Average customer rating:
9.8 10 (149 reviews)

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joe
joe
1 review Pickering, ON
10/10

Rebuild Shower Valve Leaking Delta

I called Roy at Protex Plumbing in the middle of an afternoon and describe the problem, he informed me he had the part on this truck and he could also arrange with my tenant to go there that evening to do the repair .
I am very please with his professionalism and his speedy service.
I have referred Roy in the past and he's never let me down.
I will continue to to refer him to anybody that's looking for a professional plumber. Great job Roy!!
Joe from Courtice

Approximate cost of services:
$260.00
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Company Response

Thank you very much for taking the time to write us a review, it is a pleasure to continue doing business with you again. The Protex Team

theorrs
theorrs
1 review Uxbridge, ON
10/10

New Shower and Sink Rough In

Dave was thorough and professional. The work was done efficiency and he was very tidy. We were very pleased and would recommend Protex to anyone.

Approximate cost of services:
$600.00
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Company Response

Thank you for taking the time to write us a great review, the protex team.

Lindsey
Lindsey
1 review Whitby, ON
8/10

Leak Investigation

Roy was very nice, professional and helpful. I thought the price was a bit steep for assessing the leak.

Approximate cost of services:
$200.00
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Company Response

Thank you very much for taking the time out of your busy day to write us a fantastic review!

CB
CB
2 reviews Pickering, ON
10/10

Home Renovation Upgrades

Roy did an excellent job from begining to end.
He came in took a look at the problem we had, quoted it fairly, returned as scheduled to do the job and was done on time.
Excellent service and reasonable prices.

Approximate cost of services:
$1,200.00
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Company Response

Thank you very much for taking the time out of your busy day to write us a fantastic review!

pamela.camp
pamela.camp
2 reviews Oshawa, ON
10/10

Budget Repair

I have very old shower taps which I was told the inserts could not be found anymore. I was referred to Roy at Protex plumbing Roy was aware of my very limited budget and went beyond customer service locating these old parts for me and having them installed at a very reasonable cost. I am so happy with the results and service. Thank you Roy I will recommend you to everyone......Pam

Approximate cost of services:
$402.00
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Company Response

Thank you very much for taking the time out of your busy day to write us a fantastic review!

D &.
D &.
4 reviews Oshawa, ON
10/10

Relocate Hot Water Tank, Removal Of Softener System, Repair Frozen Hose Bib, Cut In Access And Install Isolation Valve For Other Hose Bib Frost Free

Called Roy in to deal with a burst pipe and also took him through some work we wanted done in our recently purchased home. He showed interest and provided good ideas. Following our discussion, we hired Protex to do all of the work. They came in the next day and finished the job on time and on budget.

Approximate cost of services:
$1,300.00
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Company Response

Thank you very much for taking the time out of your busy day to write us a fantastic review!

p_gillespie
p_gillespie
1 review Oshawa, ON
10/10

Frozen Heating Line Burst, No Heat Call

Pipe burst behind wall water was flooding down wall to floor drain. Roy kept me in the loop the whole way and helped me out by temporarily insulating the problem area. Im very pleased with his work I have him saved in my contacts for future jobs

Approximate cost of services:
$400.00
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Company Response

We thank you very much for taking the time to write us a great review. We are always here for you anytime. The protex team

vgaudet2009
vgaudet2009
1 review , ON
10/10

Emergency Service

Water stopped working on a Sunday morning of a long weekend, called Protex Plumbing he came over right away and fixed the problem. Your the best!!☺

Approximate cost of services:
$230.00
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Company Response

Thank you very much for the review "T" we are always here for you, non emergency or emergency, thank you so much for your continued business! Team protex

rosehatton
rosehatton
1 review Oshawa, ON
8/10

Investigate Leak In Jet Shower System

thorough, knowledgeable and courteous. Friendly, cleaned up work area, did not leave mess. Repaired in timely matter.

Approximate cost of services:
$356.00
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Company Response

I'd like to first off thank you for taking the time to right us a great review, thank you very much, we love feed back. We noticed an 8/10 rating, in your opinion what could we do better next time to gain a full 10 out of 10 from you? Thanks again, we are always looking to improve our services, the protex team!

DeeDee
DeeDee
1 review Oshawa, ON
10/10

Faucet Repair

Dave was quick to identify the problem and then fixed the faucet efficiently. He was capable and friendly. It was, however, costly, for a fifteen minute job; the hourly rate was high. I suppose you get what you pay for.

Approximate cost of services:
$140.00
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Company Response

Thank you for your response, we love hearing our customers feed back. I couldn't agree with you more about $140 for 15 mins worth of work is costly. Your first 125.00 actually covers you for an hour, plus travel time, for a licensed plumber to possibly be stuck in traffic or bad weather, or congesstion no matter where he's coming from, your covered. Also bringing our mobile shop on wheels to your residents is costly, we carry more stock on board then your average service company to save our customers time and money by not going to get material on your time. We also pay our plumbers a minimum of an hour and a half for each service call. Plus the overhead of administrative staff, wsib coverage, insurance, and warranty coverage on your job. Not even mentioning overtime. Then the gov't of course on top of all these costs. A lot of people not in the mobile service world would understand where that $125 plus material may go. I hope this helps you understand a little more. Thank you very much for your business. Protex plumbing & gas

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Protex Plumbing & Gas Inc.

Protex Plumbing takes pride in their dedication to their customers. With 15 years experience servicing Durham Region and surrounding GTA, Protex promises the following on every project, regardless of size:

-upfront, fixed pricing on every job
-permanent plumbing repairs and solutions
-workmanship and parts guaranteed
-professional technicians
-honest with integrity

Let our professional technicians fix your plumbing problems and you will never be disappointed. We Promise.

CATEGORIES
Plumbing
SPECIALITIES
Residential Plumbing Services
WEBSITE
http://www.protexplumbing.ca
YEAR ESTABLISHED
2015
PAYMENT METHOD
E-transfer, Cash, Cheques
LICENSES
Red Seal Certified, Registered with Clarington and Durham Regions (City Townships)
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No job is too small!
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Minimum Labour and Parts (supplied Parts only)
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.