Legacy Windows & Doors

We decided to replace the windows on the east side of our home when one started to leak during a big storm. Over the course of a couple months, we met with 3 companies to get quotes and although Legacy was not the cheapest, they stood out for their knowledgeable staff and the way they take care of their customers. This was our first major home project and so we appreciated how Legacy offered to coordinate any subsequent contractors that might be needed should our home require additional work due to water damage. Kyle proved to be great to work with, from his timely responses and clear communications, to the way he made us feel valued by offering us a few extras (like replacing a rotten sill on an unrelated window) to win our business. He also had an awareness of the various government rebates available, and made sure to quote us for configurations that ensured we were qualified, while outlining the pros, cons, and full details of our options without trying to upsell us on things we didn't need. It was a no-brainer going with Legacy for the job!

In total, the replacement of our windows took 4 days, and despite us also having our heat pumps installed at the same time, the process went very smoothly. The install crew led by Derek was friendly, courteous, and punctual. Clearly the guys have fun on the job together, and they gave us regular updates on their progress throughout the days. Of note, they also kept the job site clean and ensured the installs looked tidy, walking us through their work at the end of every day, answering our questions and addressing our concerns.

In the end, we're super happy with the work Derek and his team did and all of our communications with Legacy. From the get-go, they made us feel good about the project and at no point did it feel like we were just another sales job to them. We would not hesitate to hire Legacy again, and would highly highly recommend them to anyone looking to get new windows or doors!