After discovering them on Homestar over 5 years ago Trevor’s company has been taking care of my eaves twice a year over that period of time. They are quick in thoroughly cleaning them and never leave a mess. Besides being very patient in providing me a detail estimate over the phone one cannot go wrong with Trevor’s highly competitive quote. Consistently providing me excellent customer service in a timely and pleasant manner he and his men at times would go the extra mile in making sure I as a customer is happy and satisfied. In one instance Trevor was quick to react to a situation involving an enhancement I had recently installed on my eavestroughs by another company. He saw it as a potential problem for my roof, eaves and foundation that urgently needed my attention and dropped everything to drive across the city to my home to explain it. His experience, dedication to his profession and knowledgeable background in roofing and eaves became more apparent as he identified the problem with great accuracy by providing areas of improvement to help save me any dire consequences. He not only helped me remove them, but also get my money back. This demonstrated his dedication in fulfilling my needs to protect my home.
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- Company Response
Since we have been in business and providing our services we met a lot of people who were taken advantage off and lead into doing unnecessary work and in most cases more of a headache than an actual solution.
For and instance imagining paying for something thousands of dollars and material cost an labour to do the work is less then a thousand. I urge every homeowner to do research of what kind of product their getting and who is performing the service.
The worst thing that can happen to a homeowner is making a decision just based of an advertising or being sold to over the phone for something they don't need or does not work for their home; but at a time it might seem to be a good idea.
It is always good to get a second opinion before stepping into making a decision in doing work.
Thanks to HomeStars homeowners can have a piece of mind of who they hire. We are glad that you found us via HomeStars and we are very happy that after all the headache we helped you get your money back.
Happy New Year and all the best in 2022.