Alpha Exteriors Ltd.

Siding
Edmonton AB T6M 1A6
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HomeStars
Siding
Alpha Exteriors Ltd.
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59%

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Reviews by rating (past 12 months)

Reviews for Alpha Exteriors Ltd.

Average customer rating:
9.5 10 (29 reviews)

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maur.te
maur.te
1 review Edmonton, AB
10/10

Install Eavestrough/gutters and leaf guard

Perfectly done as per estimate with stronger material. 15 years warranty while competitor offered 5 years instead. Parm is very professional and sincere. He and his staff tried to complete the whole job even though there could have thunderstorm on the way. Luckily they finished before that.

Approximate cost of services:
$2,300.00
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Company Response

Thank you for the kind words!

Nora
Nora
1 review Edmonton, AB
10/10

Soffit Fascia Eavestroughs

Had soffit fascia and eavestroughs done on my home. Courteous and professional crew that did a great job.

Approximate cost of services:
$8,000.00
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Company Response

Thank you Nora!

abduerr
abduerr
1 review Edmonton, AB
8/10

roofing, eaves, facia, soffit.

I am very pleased with the results. It all looks fantastic. However, it would be nice if they came and finished the job. I had a flat area of roofing to be done. I opted to have someone else do this for me. The roof needed to be done before the fascia could be completed, so, I had that done believing the person doing it would be able to put up the fascia. However, I was mistaken. He did not have the tools to do it, so we called up Alpha to have them come finish. We were told it would be a week or two. It has now been 3 weeks. I am very disappointed with this. This is a small area requiring little time to complete. And for this reason I am left unsatisfied. I shouldn't have to pay someone else to complete this reno for me. I have paid for the services rendered which includes this unfinished area. I also have yet to receive a copy of the final invoice, which also leaves me unsatisfied. If they had finished this I would give them a five star review. It all looks fabulous. Well, I just had a call from Alpha, they are coming next week now. We shall see what happens. Overall, I would highly recommend them to anyone looking for reno/repairs.

Approximate cost of services:
$6,500.00
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Company Response

Hi Amy,

Thank you for the kind words and sorry for the long wait but due to the rain, we were somewhat behind schedule. The final copy of the invoice is given once the job is fully complete but now that everything is done, I hope all is well!

Regards,
Alpha Exteriors

Private User
Private User
Private User reviews Edmonton, AB
0/10

Fix siding

I have a satellite company and one of my tech drill through the siding to bring cable inside the house and I called Alpha Exteriors to change 2 pieces of the siding. First thing we they finished they didn't clip one of the siding piece and they came the next day to do it and they said we didn't have the right tool to do it when we came the first time( If you don't have all your tools do go to any customer and if you missing some thing tell the customer that you are not done and you will come next day to finish you job)
after checking the job they did we found that the trim on the top of the door was cut short and I can't believe some one like them will do such a bad job.
As well when they removed some of the pieces they left where the tap open and didn't fix it.

Approximate cost of services:
$183.00
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Company Response

Hi Ammar,

Once again, my apologies that you feel the job was not done right but I would like to explain these issues.

For the siding not being clipped in, I admit that this was my fault and I should have double checked there. However, despite our extremely busy schedule for the next day, I still came as soon as I could to fix the issue with the siding not being clipped in.

For the missing tool, I had forgotten the smaller tool in my other truck but the larger one worked just fine. The tool had nothing to do with clipping in the piece of siding.

For the pipe not being fixed, it was like that before we came. From the picture you can see that the piece of siding around the pipe is heavily warped and that cannot be caused by replacing siding above it.

Lastly for the trim being short, that is as far as it could go without interfering with the siding. What the other company had done to extend that trim was put a notch in it so that half of the trim was behind the siding and the other half was in front of it. This is what caused the problem in the first place so I did not want to replicate that.

I hope that is all clear and once again I am sorry that you had a bad experience.

Best Regards,
Parm Gill
Alpha Exteriors

Amanda
Amanda
1 review Edmonton, AB
10/10

Roofing

Alpha Exteriors was a pleasure to deal with and provided great customer service in addition to installing high quality shingles at an affordable price for my home. Highly recommend this company!

Approximate cost of services:
$7,000.00
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Company Response

Thank you Amanda!

lukeselec
lukeselec
1 review Edmonton, AB
10/10

Eavestrough install

New eaves trough and down spouts on garage with gutter guard. Excellent work. Would use them again

Approximate cost of services:
$1,000.00
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Company Response

Thanks Luke!

Satisfied Customer in Edmonton
Satisfied Customer in Edmonton
1 review Edmonton, AB
10/10

Eaves/Soffit/Fascia Replacement

Parm is a real blessing. He is professional, on time, courteous and a complete perfectionist. The job was quoted quickly with all materials being used well explained, I was offered an extensive written warranty, he has great reviews and is a member of the BBB. The team was on time all the time and Parm was there to oversee every step. They finished by cleaning up everything needed and even came back the next day to install the rain barrels I had just purchased. Great gentlemen, hard working team, highly recommended.

Approximate cost of services:
$6,000.00
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Company Response

Thank you for the review!

HappyGuy from Edmonton
HappyGuy from Edmonton
1 review Edmonton, AB
10/10

Eavestroughs and Alu Rex leaf guard

I was shown the extra quality of material used in the gutters and corners. Also shown the extra steps this company goes to especially on finishing screws and high end leaf guard install. Work was meticulous and professional. Cleanup was well done. Other companies just give a quote. Alpha Exteriors will show you what they use. Price was also lowest of those that quoted. Would highly recommend this company.

Approximate cost of services:
$1,900.00
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Company Response

Thank you!

Gord Bochek from Sherwood Park
Gord Bochek from Sherwood Park
2 reviews Sherwood Park, AB

First Review

10/10

Eaves-troughing

Very good service and price. Would recommend. Had a warranty issue and was upset about a $75 "service fee" that wasn't covered to replace some brackets. But they were willing to mail them to me and let me install them myself.

Review has 2 previous versions
Approximate cost of services:
$2,300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for the kind words Gord!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Alpha Exteriors Ltd.

Alpha Exteriors is a professional family owned and operated company with over 20 years of industry experience committed to bringing you the best services at the best prices. | WHY ALPHA: -Only the best material used -Great prices -Free Estimates -10-15 year Labor Warranty -100% Satisfaction Guarantee -Fully Insured and ...
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