Whitby Garage Doors Ltd.

Garage Doors & Hardware
Whitby ON L1N 8Y3
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Garage Doors & Hardware
Whitby Garage Doors Ltd.
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96%

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Reviews for Whitby Garage Doors Ltd.

Average customer rating:
10 10 (405 reviews)

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Nicole
Nicole
0 reviews Whitby, ON
10/10

Garage door repair

Extremely satisfied with the same day service/ repair of our garage door that required repairs asap. Nick was fantastic and immediately identified the issue and conducted the repairs in no time. He even identified a few other issues and fixed them without any problems. I definitely would recommend this company to anyone as the customer service was outstanding.

Approximate cost of services:
$500.00
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Private User
Private User
Private User reviews Newcastle, ON
10/10

Garage door opener installation, additional repair of springs.

Excellent service, next day installation and an additional repair, couldn't have been better, such a relief to have everything working again!

Approximate cost of services:
$500.00
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Company Response

Hi! Thanks for taking the time to leave us a great review! - WGD Team

Chris in Ottawa
Chris in Ottawa
1 review Ajax, ON
10/10

Side mount garage door

Great service. The garage door was balanced and the installation was very clean. Will definitely recommend to our neighbours that will also have to do a side mount garage door.

Approximate cost of services:
$200.00
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Company Response

Hi! Thanks for taking the time to leave us a great review and recommending our company! - WGD Team

Frustrated
Frustrated
0 reviews Whitby, ON
6/10

Garage door replacement

Door instal was fine but garage seal was installed on an angle n in a year it faired due to sloppy install.. n of course offered no warranty after a year on a poor instal.. just gad to replace it n pay for the part to match at Whitby Garage door.. they had interest in hearing my issue.. paid & will never go back.. too bad they use to be a reliable company

Approximate cost of services:
$1,400.00
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Company Response

Good Afternoon,

We appreciate your feedback and are sorry you feel we are no longer reliable. After reviewing your installation on August 24th, 2021 and the photos taken, we are unable to see any issues with the weather strip's installation. Occasionally, weather strip can shift over time due to heating and cooling of outdoor temperatures, which was evident from the picture you had showed our staff on site. We did our best to assure you that you would not be experiencing any seal issues as we do not trim our weather strip, we allow the rubber seals to overlap doubling the seals layer of protection.

Our installation and the weather strip manufacturer carries a warranty of 1 year. Should there have been a concern with the installation we would have happily stood behind our work. Unfortunately, any weather strip replacement needs outside of the 1 year warranty is a chargeable purchase.

We hope this clarifies details on warranty coverages. Should you wish to discuss any details further, please do not hesitate to contact us at the shop 905-665-8668

-WGD Team

Private User
Private User
4 reviews Toronto, ON
10/10

Garage Door Top Notch!

From the sales person to administration to installer and caping everything ran smoothly. 110% satisfaction with the team! They could not be more professional - super job!

Approximate cost of services:
$4,000.00
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Company Response

Hi! Thanks for taking the time to leave us a great review! - WGD Team

Private User
Private User
Private User reviews Whitby, ON
10/10

Garage door repair

I had a problem with my garage door not closing. I called Whitby Garage Doors and they sent Nathan over the same day. He corrected the problem and did and all over check of my system. Great service!!

Approximate cost of services:
$130.00
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Company Response

Hi! Thanks for taking the time to leave us a great review! - WGD Team

rsimmsii from North York
rsimmsii from North York
2 reviews Whitby, ON
10/10

Broken garage opener

There were both friendly, knowledgable and professional. They talked me through what they were doing and ended up going under their estimate.

Make some recommendations for the future but didn't hard sell, which was the opposite approach of another company I contacted (who also gave an initial estimate of literally 10x more).

Would highly recommend.

Approximate cost of services:
$140.00
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Company Response

Hi! Thanks for taking the time to leave us a great review and recommending our company! - WGD Team

Private User
Private User
Private User reviews Whitby, ON
10/10

Damaged Garage Door

We had a bit of an accident backing out of the garage. The door was clipped by our vehicle and did some damage to the lower panels and knocked it off the tracks. Also damaged the wheels and hardware.
Made the call to Whitby Garage doors, and within 3 hrs Branden arrived, quickly accessed the situation and made necessary repairs. Was completed in about one hour.
Great service from the call to the door, highly recommended for any Garage door issues.

Approximate cost of services:
$170.00
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Company Response

Hi! Thanks for taking the time to leave us a great review and recommending our company! - WGD Team

Private User
Private User
Private User reviews Port Perry, ON
10/10

Garage Door Opener installations

They installed the garage door openers that I purchased for my new home. Very well done, no issues & reasonably priced! Highly recommend.

Approximate cost of services:
$500.00
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Company Response

Hi! Thanks for taking the time to leave us a great review and recommending our company! - WGD Team

Private User
Private User
Private User reviews Ajax, ON
10/10

Garage door replacement

Very professional
Showed up early
Return calls promptly
Garage Door looks great
No mess left behind

Approximate cost of services:
$3,100.00
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Company Response

Hi, thank you for taking the time to leave us a great review! - WGD Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Whitby Garage Doors Ltd.

Locally owned & operated Whitby Garage Doors Ltd. is a division of Markham Garage Doors Ltd. who has been redefining the garage door industry with customer care that is second to none and a desire to give the customer the best possible buying experience. Whitby is no exception to this philosophy it has been built to give the same level of service to the Durham Region as York Region has enjoyed for over 10 years. Owners Chris Dale and Kevin Chappel have created a new division of their company due to overwhelming interest in the Durham Region that has been filled to date by Markham Garage Doors Ltd. Now Brandon Sloan a highly skilled technician of Markham Garage Doors Ltd. has become the roots for Whitby Garage Doors Ltd. Brandon is not only one of the best technicians’ we have come to know in the industry, he enjoys customer interaction, providing the best in service and value, and lives locally in the Durham Region. Brandon has been an integral part of Markham Garage Doors Ltd since its inception and will be very successful in providing customers with a level of service that they have not experienced in the past. Whitby Garage Doors and Markham Garage Doors share the very same ideal, that is to ensure our customers receive the best service, on time every time. Enhance your Curb Appeal with Whitby Garage Doors Ltd.

CATEGORIES
Garage Doors & Hardware
PRODUCTS
Whitby Garage Doors is your complete Garage Door Store. We Service all makes and models of garage doors and openers. We also sell that latest and greatest products in the garage door industry. Everything you need from repairs to new garage doors to openers we have it all. We live, support, and work in the Durham area. You will see our well signed vehicles within the Durham Region. If your looking for an honest trustworthy company please call us today for fast friendly service.
SERVICES
Whitby Garage Doors is able to service just about any garage door or opener problem you may encounter. Our service vehicles have nearly every part you may require on board. If we can't fix it the part no longer exists. Give us a call for same day service and fair prices.
BRANDS
Clopay Garage Doors, Haas Doors, LiftMaster, Sky Link, Aluminum Capping
STYLES
Modern, Contemporary, Carriage Style, Colonial, Heritage, Coach House
SPECIALITIES
We specialize in Residential Clopay, Haas, and LiftMaster product lines. We are setup to repair or replace just about anything you could break on any garage door system. Whatever you need for your garage door or opener, we have a solution.
WEBSITE
http://www.whitbygaragedoors.com
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
11
PAYMENT METHOD
Visa, MasterCard, AEMX, Interact Cash and Cheque
LICENSES
Fall Protection, WMIS
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Warranty provided as per product specifications
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