My advice...RUN, don't walk from this company. After they rekeyed my house, an urgent job because I was going away for the long weekend and feared my keys had been taken, I found on my return that the old key still worked! I called the company, who promised to send a technician the next day. He didn't come. I made repeated phone calls, was put off by a promise they would phone right back, but they never did. Finally, they promised to send someone to refund my payment to them the following day. No one came. I contacted a local, reputable locksmith who came promptly, found that two of the locks had only two of five tumblers installed (explaining the fact that different keys would open the lock), and charged me less than half the price I had originally paid.
- Approximate cost of services:
- Company Response
We have taken the necessary steps to make things better for this customer what she is saying is not true we have done all we can to make her happy.