Within hours of an incident involving one of their employees, I submitted an unfavourable review of Arborwood Tree Service.
The incident involved a situation where I felt damage to my property may very well have occurred as a result of the actions of one of their employees.
The next day, the owner of the company took the time to contact me personally. He explained the extenuating circumstances regarding the emergency service they were providing, and apologized for the attitude of his employee and how the situation was dealt with.
As a result, I was impressed with the manner in which the professional manner in which the firm conducts itself and the personal responsibility which the president/owner of the firm dealt with the matter.
I am satisfied with how the matter was resolved and impressed with the professionalism of the firm’s management and therefore withdraw my previous unfavourable review of this firm’s service.
- Approximate cost of services:
- $2,000.00