Climate Change Heating & Cooling

I rarely review companies, but I honestly cannot even rate this one because it doesn't deserves any star. Having installation done by Dean and his subcontractor has been the most painful experience I have had in recent days. Particularly that I have had similar services done in the past with different company without any problems. I expect a more professional approach to work from one who claims to have such a huge years of experience. It is either this is absolutely false or a complete all-out fraud. I think a report of leak few day after installation should attract immediate attention of a serious central AC installation services provider. It somehow appears Dean plays Mr. Nice up to the point of collecting money. Once money changes hands and there is a problem with the installation, then the nagging tale of being too busy to show up begins. It is a complete display insensitivity and absolute insult to tell your client you are busy to fix a problem with the installation you carried out as if your client has no work to do or not equally busy. Then he refused to show up on promise or neglect to call and explain why he failed to. Several calls placed were unanswered. So the problem remains till now and don't know how long the cooling system will last. I am lucky not to have introduced him to my friends who are looking for similar services as that would have been more painful for me personally. It is really questionable where some of the positive ratings are coming from. I want to hope these are not phony client profiles 'arranged' to spin the ratings. As far as I am concerned, my experience was a grossly disappointing one, a deeply eroded trust, a display of lopsided professionalism and I hope it serves as a big lesson for anyone out there. Think very well and will not recommend this one. Do allow him to talk you into a deal. You might be sorry.
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For the avoidance of doubt and in response to recent claim by the Climate Change Heating and Cooling that this same Dean rendered the services under Air Conditioner Calgary, I am stating categorically that my review refers to Dean of the Climate Change Heating and Cooling Calgary. The review is a clear report of what actually happened. There are more details I just didn't bother to include. In fact I got to know about and made the choice of my air conditioner services through the Climate Change Heating and Cooling Calgary website. I contacted Dean through the cell phone provided on the website: http://www.climatechangeyyc.com. He answered my call in affirmative. He showed up in person in my house in a uniform with climate change logo clearly displayed on it. He (Dean) also communicated with me using the same phone number throughout this dealing. He was fully paid. How that turns to be Dean of Air Conditioner Calgary along the line is beyond me. This will be my final update on this. I have ZERO tolerance for poor services rendered by a company that is so grossly deficient of integrity. I have absolutely no time or breath to waste on this mess. It doesn't deserves it.