Windows first year, then supposed to be Lawn and gutters 2nd year
Had them for windows first year- did a decent job- this year were supposed to come for Lawn - never showed and no follow up. Then they came and gave quote of 135 to do gutters. Never showed up for 1st appointment and I had to call them. They arranged another appt. Crew showed up said they couldn't clean since water in gutters. suggested I clean some of the downspouts so they could come back. I complained, Sales manager said they would make right and send best crew back and do job at no cost. I wasn't worried about that but appreciated effort. Then day before crew was set to come back - get a call from Danielle who says they can't even do the job for 135 they quoted and basically that was it. Other than he was rude on the phone and didn't appreciate customer service. Would never recommend this company. Ron was great and I was looking forward after paying about 400 for windows, to supporting this new young company also with gutters but never again. When I told Danielle I would be placing a review on HOMESTARS - he said, all he had to do was call homestars tell them it was a fake review and they would remove it. I have appt calendars, taped phone calls -all which prove it is not FAKE review. So NEVER SHOWED UP FOR LAWN, QUOTED GUTTERS, MISSED APPT FOR GUTTERS, CREW SHOWED UP - didn't want to do anything that seemed difficult to them (like taking pine needles out of downspouts to actually allow water to flow). New appt booked, couldn't show up, then owner calls and not only reneges on customer service offer but also original quoted price. Don't waste your time. - Sad but true.
- Approximate cost of services:
- $400.00