I rarely write bad reviews - but I have also never given a contractor so many opportunities to redeem their work to no avail. We hired Bosco to grade our backyard before we built a deck. What a terrible experience. He did not show up on the days he said he would, with no explanation. The work was not completed as we had agreed upon, and my family had to spend a few hours while building the deck to relevel areas and remove concrete that he left in the ground. Bosco also convinced us to put sod down, even though we were really hesitant that it would not take because of the full shade from our large maple tree. He assured us it would take, and that there was a ten year warranty. Although I have asked for the contract at least five times, I have not received it (or even a response). Sod is completely dead now (when I called him on this, he blamed me for not watering it, even though i was very diligent about watering it every day as instructed). He also said he would come back after the deck was in to tidy up the sod around the edges since we didn't know exactly where the deck would end when he was laying. He has not, and he has not responded to any of my emails or texts. The only text I got a response to was when I threatened to write a bad review a month ago - he called me and was very angry. My husband calmed us both down, and we came to an agreement that Bosco would come by that week to take a look. He has not come, and has not responded to any of my subsequent texts or emails asking him for an update. I've given him ample opportunity to correct his work, but I am left with no choice. I would never hire this company again.
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Thanks for the long paragraph Leah. didn't appreciate all the threats. when I was finished with your job, it looked flawless and you guys thanked me I remembered. However, after some time the sod was looking brown and you mentioned the sod was lifted which was due to raccoons. Also, your soil may have unfortunately been infested with grubs. I apologize for your comments and unfortunately we do not have control over mother nature at all times. To make amends, I'm willing to give your backyard treatment for grubs and also re-sod your backyard at no cost to you!