Eager Beaver Moving

We had a really basic and simple move. We had packed and moved all the small stuff ourselves and called Eager Beaver to move just the big, heavy stuff- freezer, dining room, bedroom, a loveseat and a couple chairs and small tables. They quoted 2 to 3 hours. It took two lethargic, lazy guys 7 hours! They had excuse after excuse (heavy furniture, stairs, long hallway, wrapping furniture...) And they had to have their hourly smoke break, too! I DO NOT RECOMMEND! AVOID!