We built a home using Paragon project mgt services in 2015 and are very satisfied. We received guidance throughout. Even after the project was finished we never felt on our own. I can call Frank 7 days a week and he's there to answer questions or help solve a problem. The relationship is like a marriage. We argued, we stressed, and we got it done. We now have our dream home and no horror stories to tell. The only advice I would offer is no matter how good the PM is (and Paragon is good), remember that the client makes the final decisions. Sometimes we disagreed but Frank is thick skinned and has his clients interests at stake. Paragon provides a great budget planning guide but you need to read it thoroughly. The feedback we gave Paragon is to explain up front that some items are not budgeted for as well as they could be (lighting fixtures, waste removal, water softeners, etc.). Also who is doing certain finishing wasn't clear. We ended up installing door handles, door strikes, heating vents etc ourselves - although this is easy work. To be fair, Paragon is very receptive to feedback. However in terms of holding contractors accountable, these guys are strong. Everything is inspected by Paragon. There is a lot of work involved by the client as well but I will certainly recommend these guys - they represent your interests well.
