Last year about this time I was looking for a someone to replace my eavestroughs and was lucky enough to find CityPro by chance. They came over late in the afternoon on a Saturday as promised and soon after I had new eavestroughs. Unlike my poor neighbour who used another company - that took weeks - the work on my house was done over a few days. CityPro even send an follow up email in the fall to see if all is well. All contractors can learn from CityPro's customer service skills - well done!!!
Last year when I was looking for someone to replace my eavestrough I called a number of companies. Some came over and some didn't - one actually said he had come over and left a quote in my mailbox - but really hadn't come over at all. I was feeling quite frustrated until the karmic lords of eavestrough came through. I saw CityPro working on a site on a Saturday and asked them for an estimate. As promised they showed up around 7 pm on a Saturday - they had just completed their job and I had my estimate a few days later. During the estimate process they actually dropped off a sample eavestrough. Coincidently, my neighbour was going through the same project and he had people on site - but despite being next door, these guys took their time coming with an estimate for me and they also took their sweet time with the installation of my neighbour's eavestrough. Not CityPro - my project was completed in a few days and they even followed up in the fall to see how everything was. All contractors out there can definitely pick up a few tips on customer service from CityPro and if you want to get your eavestrough done look no further.
- Approximate cost of services:
- $6,000.00
- Company Response
wow, thanks a lot sir for taking time from your precious time to write this great review for us.
Customer satisfaction is priority #1.
Thanks again