Service way beyond your expectations
Close to three weeks ago, the Wow army team completed my major house reno with excellent care and results. Yet they still feel some areas are not up to their high standards and came back to fix and touch up areas not by my request but on their own incredibly customer oriented service. My kitchen cabinets are more than 22 years old so it was already very tired and broken when they completely took it apart and painted them. Kim and Rob who are owner and main lead w Wow 1 Day Painting never gave up on fixing a few of the doors. They made several trips to various hardware stores and eventually had to special order parts to get the job done exactly to their satisfaction. Wow! Now thats service beyond the call of duty. To see Rob, whos a giant teddy bear, trying to fit in the small corners to get the exact angle when I kept saying it looked fine. This team will not give up until theyre satisfied. Thank you Kim and Rob once again. You have surpassed my expectations on what customer service really is.
- Approximate cost of services:
- $25,000.00
- Company Response
Thanks so much "J". When we have customers as kind as you it's a pleasure to go over and above to make you even happier.