They replaced pipes in two bathrooms. After their work, the shower in one bathroom wasn't working correctly, and the job was so sloppy I had to hire another contractor to come in and clean up after them.

Very unprofessional plumbing services. Plumber came in around 3 hours late to the scheduled time and realized he forgot to bring any tools to the unit. He then proceeded to go back down to his van to grab his tools which took at least 30 minutes. Once he got back up to the unit, he spent nearly an hour taking out the shower handle to find the cause of the leak (which took another plumber we hired about 5 minutes). He took another 15 minutes to write up the work invoice. The plumber did not even fix the issue! We were charged $206.23 just to find the cause of the leak. We were not made aware of any service charges prior to the visit and when we confronted the plumber and asked him about any charges before he left the unit, we were told there would be no charge and that it would just serve as proof to his boss that he was in the unit doing work. Based off the invoice it appears that WE were charged for him forgetting his tools, and even to write up the work invoice. Extremely unprofessional and unacceptable.

They have installed sump pump system in our house. They were very much on time and during the installation they have worked very clean.
You may rely on their advises.
Highly recommended.

Second week of March, my toilet and sink did not drain. Bathroom is undergoing renovations. the shower is not functional and not being used. Both the toilet and sink are used infrequently. POM arrived and snaked drain. water was draining. However, it did appear that the toilet was gurgling. On April 11, called and left a message explaining my situation. . No one returned my call. On April 12, called and left another message. On April 13, called and left a message. A return call was made but it was to my home number. Called later that day and spoke to a person. Explained the situation. asked if POM could review. I was disappointed that POM did not guarantee their work. Any service was subject to full service charges despite that the drain was plugged again. Response I received "must be something else going". I have had other plumbing services guarantee their work.

Quick, professional and at very reasonable cost.
No hidden costs.
The installation was complicated as the municipal sewage backed up when the pipe was cut, but the team did not complain despite working in harsh conditions.

POM was prompt, courteous and thorough. We would recommend to anyone. We had a backwater valve installed. I called Sunday, got a quote Monday, has the work done the following Monday (including issuing of building permit).