Horizon Plumbing And Piping Systems

Plumbing
Ottawa ON K2H 6M9
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Horizon Plumbing And Piping Systems
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92%

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Reviews for Horizon Plumbing And Piping Systems

Average customer rating:
10 10 (123 reviews)

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mwaserman
mwaserman
1 review Ottawa, ON
10/10

Service

Impeccable workmanship. Horizon has been servicing 55 Byward Market Square since the business opened in Mar. 2014. Never says no. Also has done residential for myself and many neighbors homes. Everyone happy.

Approximate cost of services:
$250.00
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Company Response

A great work environment makes it easy for us to do our job. Thanks for the great review and for choosing Horizon Plumbing & Piping Systems.

AndreaM
AndreaM
1 review Ottawa, ON
10/10

Bathroom leak

Although the issue was not fixed, the problem was identified and we were told how to test to ensure this was the actual problem. We were also given 2 different ways to rectify the issue, which he didn't have to do since it wasn't actually a plumbing problem. Thanks Marc!

Approximate cost of services:
$0.00
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Company Response

Water is an amazing thing. It can make its way through every nook and crack. I'm glad we were able to find the problem. Thanks for the great review and for choosing Horizon Plumbing & Piping Systems.

Dr. D.
Dr. D.
2 reviews Ottawa, ON
10/10

water pressure tank replacement

This was an unforeseen project - water pressure tank replacement. The company made time for it, without charging a premium. Marc, the owner, gave me a quote and kept his word; he did not look for 'extras'. The technician, Steve, was completely professional, respectful of my home, and even explained to me what he needed to do. The job was done efficiently and within the estimated time. Great job!

Approximate cost of services:
$650.00
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Company Response

Thanks for the great review Dan and for choosing Horizon Plumbing & Piping Systems.. Anything else you need don't hesitate to call.

Andre in Ottawa
Andre in Ottawa
1 review Ottawa, ON
10/10

Plugged basement drain

Technician was very clear in what he was doing, explained everything that seemed wrong. Offered advice to avoid the problem in the future. Both guys who came on site where very clean and courteous.

Approximate cost of services:
$300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Drains can be a stubborn mess sometimes. I'm glad we were able to help you out. Thanks for the review Andre and for choosing Horizon Plumbing & Piping Systems.

Terry L.
Terry L.
1 review Ottawa, ON
10/10

Punctured Pex Line causing leak.

After noticing a leak in my ceiling I immediately called the most reliable plumbing company in Ottawa. Marc Rainville, the owner of Horizon Plumbing and Piping Systems was fast, efficient and very professional. He had the leak repaired very quickly preventing further damage to my household.

Again, thank you so much Marc!!
You truly saved the day!!

Approximate cost of services:
$80.00
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Company Response

Always a pleasure Terry thanks for the kind words and for choosing Horizon Plumbing & Piping Systems.

sumertonr
sumertonr
1 review Ottawa, ON
10/10

Connect fridge to water

New connection, Had to tap into an existing line. Not adjacent to sink so had to drill into the basement.

Approximate cost of services:
$175.00
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Company Response

I hope your enjoying the ice cold water. Thank you for the great rating and for choosing Horizon Plumbing & Piping Systems.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Go-to Company

Horizon added plumbing so I could move a washer and dryer to the basement. They installed a new basement wash sink and faucet including moving pipes for those. They installed new hose bibs, re-seated two toilets, and inspected the integrity of a retrofit below-foundation drain pipe. They were technically adept throughout and demonstrated knowledge of plumbing code. They valued quality and prevention of issues. Their quote was reasonable. Other companies quoted much higher and even sent promo mail after charging for their quote. Horizon advised on best solutions vs. cost. New piping and hose bibs are neatly installed. Welds look solid and everything functions as expected. They used quality parts and material, which I thought was important. Old piping on the first floor is neatly capped with minimal cuts in drywall. All silicon applications are smooth and cosmetically appealing. When all was finished, they were off to a training course (i.e. they invest in skills of staff). I've since hired them for a bathtub faucet leak. It was fixed quickly with a quality part at reasonable cost. Horizon Plumbing is now my go-to company.

Approximate cost of services:
-$1.00
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Company Response

A detailed review from a client with an eye for detail. We look forward to the challenge. Always!! :)
Thanks for the kind words and for choosing Horizon Plumbing & Piping Systems.

blythilie in Ottawa
blythilie in Ottawa
2 reviews Ottawa, ON
10/10

Simple repair job

We had two simple repair jobs, a non-flushing toilet and a dripping valve for our outside pipe. Marc fixed both in around twenty minutes. He was very nice and professional. I would definitely call him for future jobs!

Approximate cost of services:
$0.00
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Company Response

We were glad to be of help. Thanks for the kind words and for choosing Horizon Plumbing & Piping Systems.

Carol a.
Carol a.
2 reviews Ottawa, ON
10/10

Installation of 3 sinks and taps

Our rating of Horizon Plumbing: 10 out of 10. We are very happy with the installation of sinks and taps done by Horizon Plumbing. Horizon Plumbing is an extremely reliable, honest and professional company. The owner, Mark, is exceptionally professional in all aspects of the work beginning with the initial vist and ending with the completion of the job. His employee, Paul, is courteous and has a great work ethic.We highly recommend Horizon Plumbing and would be very happy to have Mark and his employees return to our home for future projects in a heartbeat. You will not be disappointed with Horizon Plumbing.

Approximate cost of services:
$1,088.00
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Company Response

The sinks look great. We will see you soon for the bathroom reno. Thank you for a wonderful review and for choosing Horizon Plumbing & Piping Systems.. Much appreciated.

vortexdr15
vortexdr15
1 review Ottawa, ON
10/10

Plumbing

Mark was great to deal with. Our work ended up being a very simple fix and mark gave us a deal so i cant complain at all. We will for sure come back when we have other plumbing needs.

Approximate cost of services:
$100.00
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Company Response

Easy fix it was. Wish they could all be that easy :) Thanks for the kind words and for choosing Horizon Plumbing & Piping Systems.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Horizon Plumbing And Piping Systems

At Horizon Plumbing & Piping Systems, the health, safety and well being of our customers, employees and partners is our priority. We are implementing measures to help keep everyone safe. As the Covid-19 pandemic evolves

Our professionals aim to out perform the competition. If you are looking to get it done once and get it done right, we are your choice. With multiple generations of knowledge, we offer you the value of experience while embracing the most modern progressive techniques to guarantee a worry free outcome. We back this with a lifetime underground warranty and a 2 year above ground warranty.

Horizon Plumbing and Piping Systems owner and founder Marc Rainville is a licensed plumber with more then 20 years experience in the field of plumbing. Also a certified Electronic Engineer, Marc specializes in solving problems and troubleshooting issues in a smarter and more efficient manner, saving you time and putting some of your hard earned money back in your pocket. We are a fully equipped company and can handle anything from the smallest household leaks to large building maintenance. Feel free to give us a call to see if we are the right plumbing company for your project.

CATEGORIES
Plumbing
PRODUCTS
Water Piping of choice We carry and install all types of water piping. Our preferred piping choice is Wersbo Aquapex. This material carries a 25 Year manufacturers warranty. Guaranteeing that your investment into your plumbing system is long term.
SERVICES
- Residential repairs and installations - Drain cleaning of all sizes - Drain flushing - Camera inspection - Small and l​arge renovations - Commercial maintenance - Commercial installations and projects
BRANDS
There are many great brands and styles to choose from in the industry. However, some can be very difficult to service. We always recommend three in particular. American Standard, Delta and Moen. The ability to easily service these products along with readily available parts are saving you time and money.
STYLES
Keep it simple. Today's cars are so advanced that when they break down or need replacement parts they cost a small fortune. The same can be said for plumbing fixtures. Over complicated fixtures can often lead to complicated repair solutions down the road.
SPECIALITIES
An Industry first. Have you ever wanted peace of mind that the job was done right? Call us for a blocked main drain and the camera inspection is always free. We aim to do the job right the first time and the camera will prove it. This is roughly a $300 service city wide. We believe the camera is a tool not a cash grab.
WEBSITE
https://horizonplumbing.ca/
YEAR ESTABLISHED
2014
NUMBER OF EMPLOYEES
11
PAYMENT METHOD
Visa MC AMEX Cheque Cash
LICENSES
College of Trades, fully licensed
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime underground, 2 years above ground, 1 year service
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