Eco Energy Home Services Inc.

Heating & Air Conditioning
Toronto ON M1W 3S2
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HomeStars
Heating & Air Conditioning
Eco Energy Home Services Inc.
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62%

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Reviews by rating (past 12 months)

Reviews for Eco Energy Home Services Inc.

Average customer rating:
6.8 10 (96 reviews)

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Private User
Private User
Private User reviews Brossard, QC
6/10

AC and furnace

I got furnace and AC at the same time last year and it was free installation with monthly payments/subscription for 10 years. Then I'll own it. It was a about time to have done it.

Approximate cost of services:
$0.00
0 of 1 people found this review helpful.
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Company Response

Hi, pleased to hear that you are enjoying the new units. Thank you for sharing your experience.

Clinton  in London
Clinton in London
1 review London, ON
8/10

My upgrade

I'm very satisfied with my high efficiency goodman furnace. The installation was done in a quick and friendly matter, the workers left no mess . I would recommend Eco energy to anyone looking to upgrade .

Approximate cost of services:
$5,000.00
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Company Response

Hello, thank you very much for your recommendation. Greatly apprentice you sharing your experience.

Private User
Private User
Private User reviews Windsor, ON
6/10

Furnace

I was overall somewhat saitisfied with the sale, service and installation of our furnace. The furnace is made by "York" and works well and efficient. I would say the only issue is it is a little louder then we expected. The verbal sale of the item wasn't 100% accurate to the sales brochures and felt a little pressured by the sales person. The instillation was done within the timeline that was stated. The persons installing furnace although we're not that personable.

Approximate cost of services:
$6,000.00
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Company Response

Hi, thank you for sharing your experience. We would be happy to setup a free home inspection to ensure that the noise you are hearing is nothing out of the ordinary. Simply call 905-475-6888 EXT:3012 and we would be happy to have this setup.
Thank again for your feedback.

Ebert Lopez in Toronto
Ebert Lopez in Toronto
1 review Brampton, ON
10/10

New Furnace Installed

Satisfied with product; runs very smooth; no noice at all compare to my old furnace; now I can save money on gas; plus customer service always answer the calls very quickly;
Thank You Very Much

Approximate cost of services:
$4,400.00
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Company Response

Hello, thank you very much for sharing your experience.

Private User
Private User
Private User reviews Brampton, ON
0/10

Stupid company

Xxxxxxx company, DO NOT SIGN ANYTHING WITH THEM! They never tell truth and if u signed the contract, the price will dead u. Otherwise if u refuse to pay the huge amount, they glad to send u to their collection agency and hurt you credit. See, they have xxxxx sales first, also collection agency company too. They totally know they are xxxxxxx.

Approximate cost of services:
$280.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

We are sorry for your experience. If you would like to discuss this matter in further detail please call 905-475-6888 ext:3012

MH
MH
2 reviews Burlington, ON
0/10

Support for furnace

Bought this furnace approx 1 yr ago and required support. Called 3 times and no technician responded. Have 10 yr warranty on the product but is absolutely useless if they don't respond. Had to hire HVAC technician to resolve as the house was too cold for my 1 yr old baby.

Approximate cost of services:
$220.00
0 of 1 people found this review helpful.
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Company Response

Hi, we are regretful of your experience but all our purchased units are backed with 10 years parts warranty and 1 year labor warranty. After the first year we would be happy to help you with any service you may need but this would be done at our standard rates. If you have any concerns or questions regarding this we would be happy to help you at 905-475-6888 ext:3012

Private User
Private User
Private User reviews Thunder Bay, ON
0/10

Furnace and Air conditioning unit

Worst company i have ever dealt with, read the fine print folks, sure flexible buyout but you still get all interest tacked on like you were to make payments for 10 years. The put leans on your property service, making it difficult to simply get a loan from bank without this being removed. I have been given run around as to what i owe so i can pay it out, by a one Bianca, asked for english got someone with not very good english, hard to understand and the list goes on. Still havent received my balance on what i owe after a request by phone and fax, she was rude and not helpful at all. I do not recommend this company to anyone and am spreading the word. The are severly overpriced, dont tell you all facts, and are very misleading . Please be aware before signing on with this company. Further more if i do not receive a detailed account soon of what i owe to pay it, i will be having to seek a lawyer.......brutal service indeed

Approximate cost of services:
$10,000.00
1 of 2 people found this review helpful.
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Company Response

Hello,
We are extremely regretful of your experience and would like to remind you that the terms of our Rental services are stated clearly on agreement. We would certainly assist you in purchasing the units if you wish please contact 905-475-6888 Ext: 3012 and we will make every reasonable effort to ensure your needs are serviced.

Private User
Private User
Private User reviews Mount Royal, QC
10/10

Hot water service

I am very satisfied with eco energy home services. they have provided me very friendly and professional service. I would like to recommend eco energy home services to my friends and family.

Approximate cost of services:
$100.00
1 of 1 people found this review helpful.
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Company Response

Hello,
We are pleased to hear about your experience and thank you kindly for sharing.

Shannon in Toronto
Shannon in Toronto
1 review Brampton, ON
8/10

Water heater

I have never had any issues with the water heater that was installed and since then we have had no trouble! Overall we are very pleased with the water heater we received from Eco Energy!

Approximate cost of services:
$3,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Shannon,
We greatly appreciate your review and are pleased to hear about your positive experience.

steve in Bolton
steve in Bolton
1 review Caledon, ON
10/10

hot water heater

We have had great service with Eco Energy. Not a complaint at all!
great installation and no service problems.

the are very prompt and very responsive. very fast and professional and clean.

Approximate cost of services:
$250.00
1 of 1 people found this review helpful.
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Company Response

Hi Steve,
We are happy to hear about your positive experience and look forward to continuing to provide you with the best service possible.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Eco Energy Home Services Inc.

At ecoENERGY Home Services we have been providing eco-friendly, high quality, home service solutions since 2009, ecoENERGY Home Services is a 100% Canadian owned and operated company. With our 24/ 7/ 365 live support centers and 300+ ecoENERGY staff located throughout Canada, we are proud of our heritage and strive ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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