They are very good at returning calls when the process is initiated. But once you hand your deposit, they are almost difficult to get a hold of or they don't return calls. 9 months after job was completed I placed several calls and emailed about some deficiencies as it is still under warranty. There were big cracks in the concrete, the grout between flagstones were cracking and turning into powder. They did not return any calls or message. 2 months later I'm still waiting.
- Company Response
We are sorry to hear about your trouble in contacting us about your warranty concerns. We are currently unaware of any un-answered complaints and constantly work at ensuring our projects are taken care of past or present. Please call 647 975 7283 or send a detailed email with your adress, contact info and concerns to firstname.lastname@example.org.
Concrete One Ltd