I switched snow removal services this year. I'd used another company for the past couple of years but decided to give Lee Dale a shot, and I've been thoroughly impressed.
The service is punctual and well done. The level of communication is also excellent -- there are "snow update" emails when there is forecasted snow, letting his customers know his general timelines and plans. Then, emails are sent out when he is getting closer to your driveway so you have time to move any vehicles if need be. Furthermore, not only does he follow behind the city plows and graders to ensure you don't have the heavy pile at the end of your driveway for very long, he also does another pass the day after the storm to touch up any driveways where cars were when he did his first pass, giving ample opportunity for people to have their full driveway done.
I'm very happy I switched to Lee Dale this year. The service is better and Lee is a great businessman who understands quality service and customer relations are key to a successful business. The service provider I had used in the past couple years definitely didn't.
I strongly recommend using Lee Dale to anyone wanting excellent service.