Tom, the owner, provided exceptional customer service from the onset of this project to completion. His patience, extensive product knowledge and advice were invaluable while selecting Stage curtains and window treatments. He addressed all queries thoroughly and quickly. Tom provided regular progress updates regarding Fabric arrival and the manufacturing process. Our site wasn't ready which meant the Drapery installation had to be postponed; more than once. Tom was incredibly accommodating and he went above and beyond to ensure the end result was perfect. He steaming the drapes to remove the unwanted folds from storing the Drapes, and steamed them again after one of the Trades tied them up. He even comes by every now and then to make any adjustments he feels are necessary. I don't know how you top that!
- Approximate cost of services:
- $14,000.00
- Company Response
Lana Thank you very much for the kind review of the service we provided .
The ripple fold drapery throughout the hall and motorized operation of the stage drapery really look and operate well ,
Thanks again
Tom