Furnace servicing and duct cleaning
Not impressed!! I called to schedule a servicing of our furnace as well as duct cleaning. The owner, Tony, came to service the furnace and fixed the immediate problem (it was leaking water) but noted another problem that he said needed fixing. He charged us the fee for fixing the leak and said he'd be in touch to schedule a technician to come in to fix the other problem and do the duct cleaning and wouldn't charge us a second service fee. After a week, I hadn't heard so I called to follow up and he sounded very flustered and said he would call me later to set something up. I never heard back despite leaving a few messages, so eventually had to find someone else to do the work.
- Approximate cost of services:
- $90.00
- Company Response
Hi Nicole, I just found your review on homestars. I am sorry that you felt the need to write it. As you stated we came out right away and that results in a zero rating? We did not want to get involved further with your home since you stated you were going to take the builder to court for the condition of the home and that is something that we did not want to get involved with or be a part of.