Over priced and under-performing
I hired Hills to do a move from a storage unit into a house. It was the reverse from the previous moving company - they had done the same stuff, house to storage unit.
Hills' "3-man crew" couldn't match the performance of the other company's 2 men. Reason being, the other company actually sent 2 men. Hills sent me 2 boys and a girl. I complained and bounced some emails back and forth with them but, predictably, they stopped responding. At one point they tried to claim they had thrown me a freebie by moving my piano without surcharging me anything. They were advised about the piano from the 1st communication and that person told me it was included, that they didn't surcharge for things like that. And then they forgot to inform their crew that they would be moving a piano.
Just generally not a professional company. $300 more than the other company, and no distance involved, Hills move was Pickering to Pickering. The other company was faster and charged less and they had to travel to and from Brampton to Pickering. And still they were faster and cheaper.
- Approximate cost of services:
- $1,500.00