Thank you so much for your kind review! We look forward to working with you again in the future :)
Poor communication and service
We are sorry to hear that you are not 100% satisfied. Britt has been trying to contact you, however he has not had any luck with a call back. It appears your windows took 10 weeks from time of order, not 16 weeks. We apologize for the 2 week delay, however with GreenON I am sure you can understand that we are working as fast as we can. The installers had your invoice which they normally give to you after the final walk through however no one was present when they finished the work. The office typically sends out all paperwork when that happens, however you had contacted them before they were able to do so. As for the 2 additional windows, they were ordered a couple weeks after the original order therefore a delay is to be expected.
Britt would really like to discuss this all with you, if you would like to return his call or send him an email.
Thanks,
Dalmen Pro
Thank you so much Rasna, we enjoy working with you as well.
Thank you so much for your great review! Please let us know if we can be of any assistance in the future :)
Thank you for the kind words! Please let us know if we can help in the future.
This entry did not meet HomeStars review criteria.
Thanks Julie!!
Thank you!
Thank you so much for the great feedback.
DALMEN PRO IS YOUR OTTAWA WINDOWS & DOORS EXPERTS "BUILT FOR COMFORT, INSTALLED WITH CARE"
You can count on Dalmen Pro experts to securely install and seal your new windows. Not only are all our window products high-quality, but they are Energy Star rated.
With such a diverse variety of Door options for you to choose from, you’ll be sure to find one that suits your wants and needs. All our door products are energy efficient and are custom-built to fit your exact specifications.
Because our installation experts are SAWDAC certified, you can be sure that every installation and service we provide adheres to SAWDAC’s strict guidelines and code of ethics.
Doors and Windows aren’t products that you buy on a consistent basis. They are often a once-in-a-lifetime investment. Our windows and doors are backed by our comprehensive 20/20 warranty (20 years on Product and 20 years on Labour).
We service all of the Greater Ottawa-Gatineau region, including, but not limited to: Aylmer, Brockville, Calabogie, Carleton Place, Cornwall, Hull, Kanata, Orleans, Ottawa, Perth, Renfrew, Smiths Falls and Stittsville.
