Deml

I enroled in the Total Home Protection Plan with Direct Energy as my furnace is quite old and I am not in the position yet to replace. The past calls and yearly inspection has always paid for itself. My call on Jan. 3, 2011 was rather important as my furnace was emitting a very high pitched sound. I called Enbridge and they immediated set up an appointment for same day service. The technician was here within the 4 hour frame and the motor to the furnace was replaced within an hour. I am pleased with all aspects of the Home Protection Plan and highly recommend it!