Deml

Our furnace fan broke down during a heat wave and we needed speedy repair to use the air conditioning. The technician came the morning after we placed the call, he managed to fix the problem in a timely manner and we were able to use our air conditioning right afterwards. As our first time experience with a furnace problem, we were satisfied of the speedy way the problem was handled. On the side, it did take a long time with the customer service representative to actually make the appointment -- like 15+ mins -- perhaps that part can be improved.