Water Filtration & Purification review in
Toronto
Direct energy fixed my hot water heater in 3 mos ago for $800. Now it is not working. Called Direct Energy. The initial service representative did not know the warranty period for the work done. The warranty was only 60d. Her supervisor, Michelle, employee # 137233 was not helpful. I could not see going with Direct Energy again given the cost, the short warranty and really no assurances that they would provide a competent repair. Bosco Home Services for me. Goodbye Direct Energy.
Direct Energy - your customer representatives need to be better trained.
- Approximate cost of services:
- $800.00
2 of 2 people found this review helpful.
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- Company Response
Thanks for the feedback. Can you please send me your phone number and address so we can look into this. Thanks