My Clean Grout Inc.

Formerly Enviro Clean Grout & Stone Care Inc.
Tile and Grout Cleaning
Edmonton AB T5Y 2W6
Write a Review
Write a Review

Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of the Best '22 
Best of Award '22 winner 4 timesBest of the Best '22 Best of Award '22winner 4 times

Reviews for My Clean Grout Inc.

Average customer rating:
9.8 10 (101 reviews)

Sort by

Rosemary in Edmonton
Rosemary in Edmonton
1 review Edmonton, AB
10/10

Tile and Grout - Just like New!

We used Enviro Clean two years ago to clean the stove top back splash and bathroom wall tile grout. When Sue left, the tiles looked like the day we moved in. Two years later still looking clean and new!!!

Best money ever spent!! I was really happy with the results! ImI recently called Enviro Clean to clean all the textured floor tile surfaces in my houses entry way, stairs, and 3 bathrooms. After 20 years, the tiles and grout were looking dingy no matter how I cleaned the floors. EnviroClean did an excellent job. The results are fantastic! This is a great way to make your floors new again without the cost and labour of ripping it all up and laying a new floor. AND it keeps all that tile out of the landfill!!

Approximate cost of services:
$750.00
Was this review helpful?
Company Response

Thank you for your review!

We seldom review past projects, but when we do, we are very surprised how our sealer holds up. A white back splash in a busy kitchen takes all kinds of abuse. White grout can either begin to turn yellow or a light grey overtime except when we apply our special sealer. Our sealer keeps white grout "white".

Even after 2 years the white grout is still white and proves our sealer is very special on a wall or floor. There is a solution to nasty grout, and it begins with My Clean Grout.

Thanks again for your awesome review, we'll see you soon for your floor.

Sue Ostrowski
Enviro Clean Grout & Stone Care Inc.
780-417-9080

Private User
Private User
Private User reviews St. Albert, AB
10/10

Floor care

Our 22 year old slate floors (bathrooms, kitchen, dining area, pantry, front entry/closet) needed some TLC - a good cleaning (including stripping the old finish), replacement (prior 'professional cleaning' damage) of missing grout and an overall sealing of the floors. Oh, we also had the grout colour changed as well, to better match the colours in the tile. The job was finished within the time frame I was quoted and the floors look new again!

Approximate cost of services:
$2,800.00
Was this review helpful?
Company Response

Hi,

Thank you for your response, we appreciate you taking the time to leave your feed back.

Slate and grout will absorb accumulate odours from spills, foot traffic, pets, and, believe it or not, how we clean the floor can ad to the organic grime collected in crevices and grout. When we tackle slate we get into the corners, scrubbing the many ridges, and cleaning up the wider grout lines.

Here is an sample of our slate cleaning process;

1. Deep clean the tile and grout to remove dirt, grime and odour. Preparation is vital to the success of any project.
2. Grout repair.
Our customers really appreciate grout repair under counters, at entrance ways, high traffic areas, and under the dogs dish.
3. Sealing each grout line with our sealer.
Our special sealer provides colour uniformity, easy tile and grout clean up, grout repairs are invisible, and turns Nasty Grout beautiful .
4. Then we apply a seal the stones surface.
Using an impregnating sealer to help with spill clean up on the stones surface.
5. The project is not complete without cleaning instructions and a introduction to our own neutral PH multi-purpose cleaner - Green Clean, a multi-purpose cleaner. (stone, tile, granite, counters, showers, glass, touch points
6. We are here for you when you require a maintenance clean.

We thank you for allowing us to serve you, we enjoyed the transformation as much as you. Our deep cleaning and sealing service helps reset a floor, we hope you have fallen in love with your floor again.

See you when you require a maintenance.

Sue Ostrowski
Enviro Clean Grout & Stone Care Inc.
780-417-9080

Leanne in Toronto
Leanne in Toronto
0 reviews Toronto, ON
10/10

Tile and Grout clean and replacement

Nothing short of amazing. Susan and her team are professionals. On time and got the job done. My floors look like they did when I purchased my home 9 years ago. I highly recommend this company if your thinking about grout cleaning. I will definitely be calling again for maintenance. Susan provided me with a quote and there were no hidden costs. Five stars !!

Approximate cost of services:
$1,700.00
Was this review helpful?
Company Response

Thank you for your review. We love it!

Clean grout versus nasty grout, you have a choice.

Perfect grout is only a scrub away. Grout can turn nasty from spills, pet accidents, and airborne dust Grout then transforms into a nasty situation. Foot paths become dark leaving evidence of years of living of every one who's been in your home. Frustrated with pointless cleaning? Maybe it's time to surrender!

What if all that went away with a professional tile and grout cleaning, grout repair and an amazing sealer? Nasty grout can go away in one day.

Enviro Clean or My Clean Grout will RESET your floor with a deep clean, grout repair, and our easy to maintain colour sealer. Reset your grout, fall in love with your floor again and free up time for more rewarding personal events.

You decide clean or nasty.

Sue

Nicetime
Nicetime
1 review Edmonton, AB
10/10

LOVING MY CLEAN GROUT

Sue and her team did an amazing job. Looks so awesome. We are so happy with the job. Thanks so much.

Approximate cost of services:
$2,300.00
Was this review helpful?
Company Response

Thank you for your review and your welcome.

Private User
Private User
0 reviews Sherwood Park, AB
10/10

Amazing Grout and Tile Cleaning

We purchased our home 2 years ago. The existing tile looked very dated (about 20 years). I disliked everything about it but replacing it isnt in the budget, especially since everything was in great shape. All I could see when I looked across my house was a dark grid of tiles. I searched online to find ways to clean my own grout and came across My Clean Grout. I called Susan for a consult, hoping she could help me love the tiles I have. I wanted my eyes to flow over my tiles, not be down drawn to them. Well, boy oh boy, did they deliver. Susan got me an appt very quickly and Tricia and Melissa got to work, on their hands and knees, scrubbing the years off the tiles and grout. I cant be MORE happy with the results. Best money Ive spent in a long time! Thank you!!

Approximate cost of services:
$1,300.00
Was this review helpful?
Company Response

Hello and thank you

Floors with light-coloured tile will appear like a checkerboard with darkly stained grout. Over 15 years of servicing Edmontonians and saving over 5000 floors from the landfill, we have come to understand it is the grout that gives us grief. When grout and tile are reset with our proven process, they can last another 20 years.

Our secret to our floors is preparation, it's true, preparation and procedure will provide the best results.

We have a simple 3 step process.

1. Deep Clean Tile, Stone and Grout.
Our cleaning process refreshes odour, and stale air, as well as eliminates grime from tile, stone, and grout.

2. Invisible Grout Repairs.
We search for missing grout near stairway bases, doorways, middle of the floor and repair them. When we are completed grout repairs will be invisible.

3. Grout Sealing.
We have a very special sealer, with proper care, your grout can last a decade.
A customer from 2010 promised she would call for maintenance clean in ten years. In 2021, we cleaned her floor and it looked like it did in 2010. Now that's impressive!

When our treatment is completed you will have a "GROUT RESET".

Basically, a new beginning with your tile, stone or grout.

We provide cleaning instructions and an introduction to our neutral PH cleaning product Green Clean and that's it.

In one day we can reset your grout - clean, repair, and seal it.

Call to set up an appointment and reset your grout.

Thank you for your support!

Sue Ostrowski

My Clean Grout
Grout-chy!-We've Gotcha!

780-417-9080
www.mycleangrout.com

Private User
Private User
Private User reviews Edmonton, AB
10/10

Kitchen tile grout redo

12 years after our kitchen remodel our floor tile grout was looking quite sad and discoloured. Susan cleaned and recoloured our grout and now the floor looks brand new. Very pleased with the job they did. She sent reminders by email, she was on time, very pleasant and job well done. Thanks Susan!

Approximate cost of services:
$560.00
Was this review helpful?
Company Response

What a great review, thank you for taking the time to share your experience with others.

Sue

Karen in Edmonton
Karen in Edmonton
1 review St. Albert, AB
10/10

Grout & shower cleanup

We called Sue to deal with the 10 yr old stone tile floor in our shower. She and Trish did an amazing job bringing it back to life and removing the water stains and smell. We ended up having them clean and color seal all of our tile floors and what a big difference. My husband had started to clean and seal the tile on our main floor. After two days of working on his hands and knees he only had about 20% of the job done. We had also chosen the wrong color sealant. Sue came in and picked perfect color sealants and they had the job done in a few hours. Sue and Trish were fast, efficient, friendly and knowledgeable. Don’t give up on your dirty looking grout just call Sue! The only regret we have is that we didn’t call her sooner.

Approximate cost of services:
$1,600.00
Was this review helpful?
Company Response

Hi,

Thank you for your review, I'm so glad you wrote your story. When you told me how much time you took researching grout; how to clean grout, the money you spent importing a product, and the amount of time you took to clean the floor and apply the sealer you imported, I was shocked.

Shocked because I think everyone has the same problem with grout. Homeowners may not know how to maintain tile and grout, some have never had cleaning instructions. The salesperson, tile store, or home builder may leave a generic document that is put in the folder or you move into someone else's nasty grout. Dirty grout becomes an embarrassment, difficult to maintain, and then we get a phone call.

We love your stories, we have heard similar stories every time we complete a project which is about 4000 times or more.

We still enjoy what we do, transforming floors, showers, and counters, and making a difference to you, our customers.

Thank you for your support!

Sue Ostrowski

My Clean Grout
Grout-chy!-We've Gotcha!

780-417-9080
www.mycleangrout.com

Private User
Private User
Private User reviews Edmonton, AB
10/10

Slate and grout cleaning.

Had Enviro Clean clean and seal all the slate floor. They also added matching grout color and the floor looks great. They did a great job and I would highly recommend them!

Approximate cost of services:
$845.00
Was this review helpful?
Company Response

Thank you for taking the time to write a review, we really appreciate your comments. Your slate floor turn dull to WOW! We loved the love as much as you did. Call us again when you're Grout-chy!

Sue Ostrowski

My Clean Grout
Grout-chy!-We've Gotcha!

780-417-9080
www.mycleangrout.com

Private User
Private User
0 reviews Edmonton, AB
10/10

Travertine revival

Sue and T were timely, neat and very aware of details. They restored my kitchen floor, it’s grout and finish as well as the granite countertops. The bathroom received the same care and attention. The creamy linen colour of the floors has been returned! And the grout is no longer dingy brown but back to cream. Yay!

Approximate cost of services:
$2,600.00
Was this review helpful?
Company Response

We appreciate your kind words, and we thank you for allowing us to serve you. Clients ask what motivates us to continue to clean tile and grout after 15 years.

I ponder this question with every homeowner visit. When you explain your project, I hear your frustration from numerous failed cleaning attempts, wishing for a magic wand to remove embarrassing grime. I understand your desire to refresh your space; your project is now our project.

After we transform your nasty grout to new, refresh stale air in your home, and your frown turns to a smile, we receive our reward. Daily we make a difference; our hard work amazes you. All of these factors motivate us to do it again the next day. We are here because you and other homeowners require this service. We appreciate your support and we look forward to your cleaning request.

We will see you the next time you need us.

Sue Ostrowski
Owner

Private User
Private User
Private User reviews Sherwood Park, AB
10/10

grout and tile renew

Since we moved in 2012 I have been grout-chy with the condition of the tile/grout - especially in the kitchen area. I bought several grout cleaners that were 'guaranteed' to work. Right!!!! The cleaners are going to the eco-centre.
Now, I'm happy. Sue and partner (sorry I 'misplaced' her name) did a fantastic job. They are friendly and personable people. Easy to liaise with. As my rating indicates, I would recommend Sue and company without any hesitation.
Thank you.
Marian

Approximate cost of services:
$750.00
Was this review helpful?
Company Response

Dear Marian,

Thank you for surrendering your floor to My Clean Grout. I agree sometimes it's easier to hire a professional tile and grout cleaning company to take care of your Nasty Grout. I have heard many stories of cleaning attempts with different cleaners and cleaning tools. All that effort going to the store multiple times, trying this and that, with no change to the grout. I would be Grout-chy, too!

Thanks for your phone call. We really enjoyed transforming your floor, and your happy comments make all the demanding work worth the effort. Now that your tile and grout cleaning task is complete, you have time for fun things; family, friends, and more time for you. Great thinking!!

Call us again when in 18 months for a maintenance clean, your floor can always look amazing.

Next time, call us before you are Grout-chy!

Sue Ostrowski
info@mycleangrout.com
Grout-chy? We've Gotcha!
780-417-9080

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about My Clean Grout Inc.

Reverse Aging Grout.

One day YOUR grout changed YOUR life forever. Beautiful and bright now stained and old looking. Your tile is OUT LIVING your grout.

My Clean Grout can REVERSE the grout aging process, and you can enjoy TIMELESS grout.

Maturing grout can be unpleasant and visually worrisome.

Our deep cleaning process improves both grout and air quality.
Grout repair is completed around stairwell bases, doorways, and toe kicks.
Finalized with our anti-aging grout sealer.

For more information please call 780-417-9080.

Great Grout Treatment
1. Deep clean tile, stone, and grout.
2. Invisible grout repair.
3. Apply our anti-aging grout sealer.
4. Annual Grout Maintainance.

RECLAIM, rather than REPLACE

Sue Ostrowski
My Clean Grout Inc.

780-417-9080
www.mycleangrout.com
info@mycleangrout.com

CATEGORIES
Tile and Grout Cleaning
PRODUCTS
Green Clean
SERVICES
My Clean Grout is a residential tile and grout cleaning service, our services include tile and grout cleaning, grout sealing, natural stone care, and shower cleaning. #mycleangrout #Ilovemycleangrout #groutcleaningedmonton #groutandtile #cleangrout #groutcleaning #groutcleaner #grout #epoxygrout #groutrestoration #tilegrout #groutrepair #groutsealing #showerscrub
BRANDS
Green Clean
SPECIALITIES
Residential Tile, Stone and Grout Care 1, 2, 3, Repeat! 1. Deep Clean Tile, Stone, and Grout. 2. Invisible Grout Repair, 3. Professionally Sealed Floor 4. Annual Maintenance Program.
WEBSITE
http://mycleangrout.com
YEAR ESTABLISHED
2007
PAYMENT METHOD
Cheque and e-transfer
LICENSES
City of Edmonton
LIABILITY INSURANCE
Yes
DIPLOMAS
Stone Certificate
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No minimum
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 year
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.