Custom Slideout Shelving Inc

Kitchen & Bathroom - Cabinets & Design
Toronto ON M3H 4B7
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Reviews for Custom Slideout Shelving Inc

Average customer rating:
9.7 10 (42 reviews)

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Private User
Private User
Private User reviews Oakville, ON
10/10

Kitchen Shelves

Custom Slideout Shelving was a wonderful solution to getting extra space in our kitchen cabinets. The quality of the product is topnotch with quality wood and dovetail joints. I chose to install the product myself encountered minimal issues during the install. As long as your measurements are accurate, all the necessary material is shipped directly to your address.
My wife really enjoys the added space, the look of the shelves, the easier organization, and the soft close drawers.
Peter was always available to answer questions and very knowledgeable.
We would highly recommend these fantastic shelves.

Approximate cost of services:
$2,393.00
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Company Response

Thank you for your great review.
We love dealing with handy customers.
Thanks for your business
Peter

Smiley in Vaughan
Smiley in Vaughan
0 reviews Vaughan, ON
10/10

Double up your Kitchen capacity with Slideout drawers !

Double up your kitchen with minimal budget ! No need to renovate your kitchen to create a Pantry. Custom Slideout Shelving provides your kitchen with a great amount of additional storage not to mention the convenience of soft-close slide out shelves !! Price + Quality + amazing Service = great value.

Approximate cost of services:
$2,000.00
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Company Response

Thanks for great review.
Enjoy your beautiful new home.

Best regards,

Peter

Josephine in Toronto
Josephine in Toronto
2 reviews Toronto, ON
10/10

The only drawers worth having!

What can we say. Peter came to help us solve the problem with 1 pantry cupboard containing 8 shelves (which we turned into drawers).

Best investment we ever made. We were so pleased, we called him back to do the rest of the kitchen as well as 2 vanities.

Approximate cost of services:
$1,500.00
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Private User
Private User
Private User reviews Aurora, ON
10/10

Great quality drawers with excellent professional installation

Peter and Roger installed custom pull outs in my lower cabinets and they’re perfect! Great suggestions regarding drawer height for taller items etc
The entire experience was excellent overall and I would recommend them.

Approximate cost of services:
$2,400.00
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Company Response

Thank you for your kind words. We endeavour at all times to maximise customers projects

Alexis S. in Toronto
Alexis S. in Toronto
1 review Toronto, ON
10/10

Slide Out Shelves for Ikea Akurum Kitchen Cabinet

We had 4 custom slide-out shelves installed in our Akurum Ikea kitchen cabinets. Peter was very friendly and guided us through the process which was very helpful as we had a pipe going through one of the cabinets. He provided several options to think about and used his experience to provide suggestions on what might work best in the space. Peter was available by both phone and email to answer whatever questions we had and was very responsive. We had Peter do the installation of the shelves and he was very quick and timely. He made sure to ask about our preferences when installing the shelves and again made suggestions based on his experience which was so helpful in the moment. The shelves and rails are of excellent quality and we are very pleased! We would highly recommend Peter and Custom Slideout Shelving Inc.

Approximate cost of services:
$620.00
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Company Response

Thank you Alexis for your review. Our aim is to find the best solution for a customer. Your business in Covid times is greatly appreciated.

Private User
Private User
Private User reviews Toronto, ON
0/10

Pantry upgrade

Does not finish the job.
Don't let his pleasant demeanor fool you. Peter is easily frustrated if he encounters problems on the job and places blame squarely on the customer. Thankfully his assistant Roger is level-headed and calm.
We were quite understanding although our kitchen pantry was already dismantled and would remain so waiting on a solution. After agreeing on a solution with Peter that had us paying more than his original invoice he turned around and quit(refunding us a small amount).
We now left scrambling to find a more ethical handyman to complete the work. Be warned if he becomes flustered you may be abandoned in the middle of the job !

Approximate cost of services:
$1,200.00
2 of 2 people found this review helpful.
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Company Response

We have been operating through out Canada for 7 years and I can honestly say we have never had a serious complaint.
This client contacted me during COVID lock down, she wanted to replace a Rev a Shelf Pantry that had broken down, with drawers.
I informed her that this would have to be a Do It Yourself order as we could not come out to Whitby for 5 drawers, since it involved 2 trips, one to measure and then to install.
She assured me that her husband was very handy and could measure and install. After husband declined to install, we agreed on a price for him to do the measurements and me to come out and install.
The client accepted the quote showing drawer sizing based on her husband’s measurements and sent a deposit.
A week or so later she called to say her husband was too busy, could I install the doors. The drawers had already been manufactured. I informed her that we don’t normally install doors and it would require a specialized installer. Client was quoted $400 for this part of the job which she initially refused, but later accepted.
When we arrived in Whitby, we installed the drawers, and they were a perfect fit. However, when my installer examined the doors, he realised this was no simple install and he was not sure whether these doors with hinges would ever fit the cabinet. After 5 hours, including 2 trips to Home Depot, he succeeded with the installation. However, drawers were now too wide to slide out of the cabinet. We informed client’s husband of the situation and he responded, “not my problem, speak to my wife”. That evening I called and informed the client we would have to manufacture new drawers. I explained to her that the drawers were manufactured according to her husband’s measurements. The reason for the discrepancy was that the doors should have been installed prior to her husband measuring the cabinet. However, I was unhappy with the result and was prepared to split the extra cost 50/50.
Later that evening I received a very hostile call from her husband accusing me of holding him to ransom. This phone call combined with the client’s attitude left me feeling very unsettled. After much thought, I decided that I could no longer work with these clients. I invoiced them for the door installation, passed them a credit for the cost of the drawers and refunded the balance of their deposit. Their cabinet was now set up and they should have no difficulty purchasing drawers elsewhere. On the other hand, I absorbed all the costs of the drawers, and the installation.

Lady of Leisure
Lady of Leisure
4 reviews Toronto, ON
10/10

Sideout shelving in kitchen and bathroom

I have no hesitation in recommending Custom Slideout Shelving (Shelves). The workmanship is excellent.

The whole process of having seven sliding shelves installed went like clockwork. I now have an organized kitchen and bathroom and could not be happier.

It was an absolute pleasure to deal with Peter Steele, the General Manager, who is honest and reliable and runs a tight ship.

Irena on Don Mills

Approximate cost of services:
$1,100.00
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J. Peter in Toronto
J. Peter in Toronto
1 review Toronto, ON
10/10

Custom Drawers in Lower Cabinets of Kitchen

After moving into a new apartment, I wasn't happy with the lack of storage options in my lower kitchen cabinets. Just had open boxes with a small shelf in them. Not very efficient. So, I went on HomeStars and found Peter and Custom Slideout Shelving.

After a quick phone call with Peter, I arranged for an in-home visit to get a quote. Within a few weeks, he was back to install my new pull-out shelves. Excellent quality shelving, hefty hardware and custom-fitted to my specifications.

Couldn't be happier!

Approximate cost of services:
$950.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

thank you Peter. We work very hard to keep our customers happy. Apartments and condos are very trying and I am pleased we were able to substantially increase your usable space. We loved your new furnishings.

Private User
Private User
Private User reviews Vaughan, ON
10/10

sliding drawers in pantry and cupboard

Peter is prompt, professional, neat, efficient and reasonable. His ideas were great. The installation went very well and we are thoroughly enjoying the shelving! The undermount sliders allow for more drawer space-FANTASTIC!

Approximate cost of services:
$1,300.00
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Company Response

It always feels great leaving a job knowing our drawers have made a difference. Thank you for your bsiness.

Mary
Mary
5 reviews Caledon, ON
10/10

Custom slideout and pull down shelves for the kitchen

I would highly recommend this company for any storage solution.
Peter and Roger were very professional and detailed in their work.
They installed high quality slide out shelves in the kitchen base cabinets and pull down shelves in the uppers for my senior parents.
The difference is incredible, so much more storage space that is easily accessible.

Approximate cost of services:
$3,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks Mary, the excitement on your mom's face on the transformation of her kitchen made my day. We strive to improve the accessibility and organization for our customers.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Custom Slideout Shelving Inc

At Custom Slideout Shelving Inc We are a family owned GTA company, specializing in shelving solutions for existing cabinets in any room in your home, including kitchens, bathrooms, family rooms, living rooms, laundry rooms and garages. Our shelving solutions can be described as sliding shelves, gliding shelves, pull out shelves, ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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