Quick and Professional. Charles was supposed to come in on a Saturday but he was around the area the day before and chose to come over and check the problem. He set foot in the door, checked the issue and called it "we could do it now". He gave us our options, I chose one, and he got to work. I assumed that these upgrades took some time—like a day or two. I was just surprised to see the Ottawa Hydro guys outside informing us that they will be cutting the power—so Charles and Dave could work on the electrical panel. They got to work with their PPE on and got the job done without haste. Gentlemen who get the job done! Many Thanks!
- Company Response
Hi Joel, thank you very much for this nice review.
We had to address the problem right away as an emergency because it could have become a fire hazard.
After a few phone calls with Hydro, the inspector of the Electrical Safety Authorities and my supplier we where able to get the work done right away.
I want to thank you for your patience as you were out of power for approximately 5 hours.
You and Mary-Ann were terrific to work for, you were also very nice by asking us if we needed anything to drink.
I hope I will have the chance to help you again if you ever consider any electrical projects in the future.