I did a lot of research when looking for a company to Install a sliding glass door and the reviews led me to this company. They did not disappoint. The Installers were pleasant and professional with a clear knowledge of how to do the job, and were careful to put a drop cloth to protect the floors. There was a hiccup when the installers first came to put the door in, they had brought a five foot door rather than the six foot door we needed. I did not hear from the company and after 3 days sent an e-mail to ask when the job was re-scheduled for? The response was immediate and they told me they would be there in two days which they were with a gift basket in hand. The job was completed in 2 hours. The door looks good and we though the basket was a nice touch! Jobs don't always go problem free, It's how you deal with the mistake that makes great customer service! Thanks Dube! We will keep you in mind for future projects.
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- Company Response
Thank you! Enjoy your new door.