Is this your business? Receive leads and respond to reviews. Claiming is easy and free. Claim this business

Ideal Granite

332 River Road Ottawa ON K1V 1H2
Write a Review
Write a Review
HomeStars  >  Countertops in Ottawa  >  Ideal Granite  >  Granite Counter Tops
Private User
Private User
Private User reviews Ottawa, ON

Granite Counter Tops

We ordered a counter top for our kitchen. The installers installed the counter and cracked the granite. The guys left without even saying anything and tried to cover it up. The owner tried to blame it on my cabinets not being level and would not come back to fix it therefore, he was only paid for half the job and I was stuck with counters that I didn't want. A year and a half later, when the counter started coming apart at the seams, I called Ideal Granite to have someone come out and at least fix the issue. The owner assured me that someone would come out and after over 6 weeks, he will not even answer my call anymore. Terrible customer service and definitely a big disappointment. I would not recommend this company at all.

Was this review helpful?